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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Georgia
2 reviews
0 helpful votes
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I paid for faster shipping
December 1, 2022

I paid for faster shipping. It has been over a week and the UPS tracking is all messed up for 4days straight it did not give me any locations. I feel the shipping must be better.

Date of experience: November 1, 2022
Texas
1 review
0 helpful votes
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Shipping was super fast and my pants fit perfectly! Just as described online!

Date of experience: October 31, 2022
North Carolina
1 review
0 helpful votes
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AWESOME
October 31, 2022

AWESOME. I love the quality and style of the boots that I got. I was skeptical at first but I'm glad I followed through with my purchase.

Date of experience: October 31, 2022
Florida
1 review
0 helpful votes
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All went well…shopping, delivery
October 31, 2022

All went well…shopping, delivery. The product itself looked good but I literally couldn't talk w/them in my mouth therefore I found myself taking them out most of the time. Too bad! I don't know how they would resolve the issue other than creating an upward curve toward top of mouth of the lever so tongue isn't so restricted.

Date of experience: October 31, 2022
California
1 review
0 helpful votes
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The packaging and small freebies were so cute! Quality of items were to die for

Date of experience: October 30, 2022
Texas
1 review
0 helpful votes
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I love the product!
October 30, 2022

I love the product! It was delivered in a timely fashion and the tracking updates were very appreciated.

Date of experience: October 30, 2022
Ohio
1 review
0 helpful votes
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I loved the cauldron container
October 30, 2022

I loved the cauldron container. Perfect for holding all the ground coffee. Lid had a small chip but I used a black sharpie to cover it. I noticed that there was a small crack extending from the chipped area when I washed it. Never attempted to return it.

Date of experience: October 30, 2022
California
1 review
0 helpful votes
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Great, super sweet small gifts came with my purchase. I'll definitely be buying more from y'all.

Date of experience: October 30, 2022
Minnesota
1 review
0 helpful votes
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Quick, easy and painless
October 29, 2022

Quick, easy and painless. Arrived very quickly and shipped very quickly after i had ordered.

Date of experience: October 29, 2022
California
2 reviews
0 helpful votes
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I would prefer options to remove branding from tshirts...
October 29, 2022
Updated review

I would prefer options to remove branding from tshirts and stickers without having to email you guys. Thats some time wasting bs.

Date of experience: October 29, 2022

Slow delivery
November 21, 2022
Previous review

Slow delivery

Date of experience: October 22, 2022

Shopify is the homie
October 2, 2022
Previous review

Shopify is the homie

Date of experience: October 2, 2022
New York
1 review
0 helpful votes
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Very high quality merchandise
October 29, 2022

Very high quality merchandise. Only complaint was not receiving the 20 stickers ordered... instead received 5.

Date of experience: October 29, 2022
Louisiana
1 review
0 helpful votes
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Quick shipping
October 29, 2022

Quick shipping. Everything as described. Will buy from this site again.

Date of experience: October 29, 2022
Alaska
1 review
0 helpful votes
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It was a good experience
October 29, 2022

It was a good experience. I bought what I wanted and it was delivered. This character minimum is stupid.

Date of experience: October 28, 2022
California
1 review
0 helpful votes
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Very good overall
October 29, 2022

Very good overall. I'll definitely be shopping here again.

Date of experience: October 28, 2022
Oregon
1 review
0 helpful votes
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Had to return the Vampire Bat Glasses
October 29, 2022

Had to return the Vampire Bat Glasses. The product came as described however, once I tried on the sunglasses the grooved lines in the lenses proved to be difficult to see through. It would be better if there were no grooved lines on the lenses.

Date of experience: October 28, 2022
Ohio
1 review
0 helpful votes
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Package arrived early and in perfect condition 10/10 would buy again lol

Date of experience: October 28, 2022
Missouri
3 reviews
0 helpful votes
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I like that you use PayPal
October 28, 2022

I like that you use PayPal. It is my preferred method of payment

Date of experience: October 28, 2022
Florida
2 reviews
0 helpful votes
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Shipping was fast and I received exactly what I needed to finish off my costume in time for Halloween!

Date of experience: October 27, 2022
Montana
1 review
0 helpful votes
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I'm a large, well built person
October 27, 2022

I'm a large, well built person. The shirts are tight in all the right places, they fit great and look incredible

Date of experience: October 27, 2022
Missouri
1 review
0 helpful votes
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It was simple and easy to find something I liked, to be honest I just explored your site until I found something I wanted to buy.

Date of experience: October 27, 2022