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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Fantastic products
November 4, 2022

Fantastic products. Great service and fast shipping

Date of experience: November 4, 2022
GB
1 review
0 helpful votes
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The products are wonderful, really happy with the quality x

Date of experience: November 4, 2022
Florida
1 review
0 helpful votes
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The products were great, the service was great, and the delivery time was very fast and the communication was very accurate and also very great! Would definitely shop again

Date of experience: November 4, 2022
Nevada
1 review
0 helpful votes
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What a wonderfully dark fun site
November 4, 2022

What a wonderfully dark fun site. Tarot cards I purchased are beautiful. Delivery showed up early. Whole experience was astounding!

Date of experience: November 3, 2022
California
1 review
0 helpful votes
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Great shipping options
November 3, 2022

Great shipping options. Easy user interface.

Easiest shopping online in a while.

Date of experience: November 3, 2022
Arizona
1 review
0 helpful votes
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Great selection with an easy checkout
November 3, 2022

Great selection with an easy checkout. Products were delivered promptly and are an amazing quality. Will shop again.

Date of experience: November 3, 2022
Alabama
1 review
0 helpful votes
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The item shipped very quickly and well packed with extras!

Date of experience: November 3, 2022
Colorado
1 review
0 helpful votes
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Great material!
November 3, 2022

Great material! Lives up to the color contrast and they are really comfortable

Date of experience: November 3, 2022
North Carolina
1 review
0 helpful votes
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Great experience, had a query about a double charge that customer service quickly responded to and explained.

Date of experience: November 3, 2022
Louisiana
1 review
0 helpful votes
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Very easy site to navigate, products that fit my aesthetic perfectly.

Date of experience: November 3, 2022
Idaho
1 review
0 helpful votes
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It was good
November 3, 2022

It was good. Vampirefreaks had what I was looking for. Would by from them again

Date of experience: November 3, 2022
Wisconsin
1 review
0 helpful votes
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It was way smaller than it looked like on the site

Date of experience: November 3, 2022
Washington
1 review
0 helpful votes
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Fast delivery and amazing packaging
November 3, 2022

Fast delivery and amazing packaging. Felt like I spent my money well.

Date of experience: November 2, 2022
Canada
1 review
0 helpful votes
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I love ordering the pants from here!
November 3, 2022

I love ordering the pants from here! I ordered a shirt this time, and I got a freebie which I wear all the time and I really appreciate.

Date of experience: November 2, 2022
Rhode Island
1 review
0 helpful votes
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Never disappointed
November 3, 2022

Never disappointed. This is my favorite site for my daughter's style

Date of experience: November 2, 2022
Ohio
1 review
0 helpful votes
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Date of experience: November 2, 2022
California
1 review
0 helpful votes
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T-shirt has a nice quality and soft, skirt is beautiful. And the incense were great! Packaging is perfectly put all together.

Date of experience: November 2, 2022
New York
2 reviews
0 helpful votes
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Awesome quality products and fair prices. They shipped my order so fast!

Date of experience: November 2, 2022
Austria
4 reviews
1 helpful vote
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We are very happy with what we received. They came very quickly and each are packaged individually. We would definitely order from you again.

Date of experience: November 2, 2022
Georgia
2 reviews
0 helpful votes
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I paid for faster shipping
December 1, 2022

I paid for faster shipping. It has been over a week and the UPS tracking is all messed up for 4days straight it did not give me any locations. I feel the shipping must be better.

Date of experience: November 1, 2022