Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,101
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Sarah L.
Unfollow Sarah L.
Share Review
Report Review

Order came pretty quick and was as expected, the product just didn't suit me.

Date of experience: November 5, 2022
Missouri
1 review
0 helpful votes
Follow Melissa D.
Unfollow Melissa D.
Share Review
Report Review

Love everything at the shop, and easy enough to look...
November 5, 2022
Updated review

Love everything at the shop, and easy enough to look through, but wish there was more sizing details for everything especially on the models

Date of experience: November 4, 2022

Very easy and lots of payment options
March 31, 2022
Previous review

Very easy and lots of payment options

Date of experience: March 30, 2022
North Carolina
1 review
0 helpful votes
Follow Sam M.
Unfollow Sam M.
Share Review
Report Review

It was great!
November 4, 2022

It was great! I got stickers on sale and was given 2 extra and a free button as well!

Date of experience: November 4, 2022
Texas
1 review
0 helpful votes
Follow Chrystal R.
Unfollow Chrystal R.
Share Review
Report Review

Fantastic products
November 4, 2022

Fantastic products. Great service and fast shipping

Date of experience: November 4, 2022
GB
1 review
0 helpful votes
Follow Alice U.
Unfollow Alice U.
Share Review
Report Review

The products are wonderful, really happy with the quality x

Date of experience: November 4, 2022
Florida
1 review
0 helpful votes
Follow Mordred B.
Unfollow Mordred B.
Share Review
Report Review

The products were great, the service was great, and the delivery time was very fast and the communication was very accurate and also very great! Would definitely shop again

Date of experience: November 4, 2022
Nevada
1 review
0 helpful votes
Follow Gregg E.
Unfollow Gregg E.
Share Review
Report Review

What a wonderfully dark fun site
November 4, 2022

What a wonderfully dark fun site. Tarot cards I purchased are beautiful. Delivery showed up early. Whole experience was astounding!

Date of experience: November 3, 2022
California
1 review
0 helpful votes
Follow Joshua N.
Unfollow Joshua N.
Share Review
Report Review

Great shipping options
November 3, 2022

Great shipping options. Easy user interface.

Easiest shopping online in a while.

Date of experience: November 3, 2022
Arizona
1 review
0 helpful votes
Follow Morgan T.
Unfollow Morgan T.
Share Review
Report Review

Great selection with an easy checkout
November 3, 2022

Great selection with an easy checkout. Products were delivered promptly and are an amazing quality. Will shop again.

Date of experience: November 3, 2022
Alabama
1 review
0 helpful votes
Follow Sherry K.
Unfollow Sherry K.
Share Review
Report Review

The item shipped very quickly and well packed with extras!

Date of experience: November 3, 2022
Colorado
1 review
0 helpful votes
Follow Astral S.
Unfollow Astral S.
Share Review
Report Review

Great material!
November 3, 2022

Great material! Lives up to the color contrast and they are really comfortable

Date of experience: November 3, 2022
North Carolina
1 review
0 helpful votes
Follow Katherine E.
Unfollow Katherine E.
Share Review
Report Review

Great experience, had a query about a double charge that customer service quickly responded to and explained.

Date of experience: November 3, 2022
Louisiana
1 review
0 helpful votes
Follow Heath S.
Unfollow Heath S.
Share Review
Report Review

Very easy site to navigate, products that fit my aesthetic perfectly.

Date of experience: November 3, 2022
Idaho
1 review
0 helpful votes
Follow Noe H.
Unfollow Noe H.
Share Review
Report Review

It was good
November 3, 2022

It was good. Vampirefreaks had what I was looking for. Would by from them again

Date of experience: November 3, 2022
Wisconsin
1 review
0 helpful votes
Follow samuel N.
Unfollow samuel N.
Share Review
Report Review

It was way smaller than it looked like on the site

Date of experience: November 3, 2022
Washington
1 review
0 helpful votes
Follow Michelle K.
Unfollow Michelle K.
Share Review
Report Review

Fast delivery and amazing packaging
November 3, 2022

Fast delivery and amazing packaging. Felt like I spent my money well.

Date of experience: November 2, 2022
Canada
1 review
0 helpful votes
Follow Rachel Q.
Unfollow Rachel Q.
Share Review
Report Review

I love ordering the pants from here!
November 3, 2022

I love ordering the pants from here! I ordered a shirt this time, and I got a freebie which I wear all the time and I really appreciate.

Date of experience: November 2, 2022
Rhode Island
1 review
0 helpful votes
Follow Latisha L.
Unfollow Latisha L.
Share Review
Report Review

Never disappointed
November 3, 2022

Never disappointed. This is my favorite site for my daughter's style

Date of experience: November 2, 2022
Ohio
1 review
0 helpful votes
Follow Chris Y.
Unfollow Chris Y.
Share Review
Report Review

Ejejekriroieiwoeifjgjriejeifkgiykrjeifjvjfieieifigigir

Date of experience: November 2, 2022
California
1 review
0 helpful votes
Follow Dana R.
Unfollow Dana R.
Share Review
Report Review

T-shirt has a nice quality and soft, skirt is beautiful. And the incense were great! Packaging is perfectly put all together.

Date of experience: November 2, 2022