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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,101
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Very good and quick I received my item with no problems

Date of experience: November 8, 2022
New Jersey
1 review
0 helpful votes
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Y'all fast!…………………………. Like super fast! 11 more characters

Date of experience: November 8, 2022
New York
1 review
0 helpful votes
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The leggings are cute but they're definitely overpriced. I obviously bought them anyway, but just… I know it was overpriced for leggings

Date of experience: November 8, 2022
Colorado
1 review
0 helpful votes
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Fast delivery and the items are exactly what I ordered

Date of experience: November 8, 2022
Canada
1 review
0 helpful votes
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The best customer service, you can really tell they care about their customers instead of buying from big faceless chains! The package arrived safely, nothing was damaged or was a lesser quality than I expected! In fact - their shirts are SO much softer and nicer than I expected! I will definitely be ordering from them again!

Date of experience: November 8, 2022
Colorado
1 review
0 helpful votes
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Good customer service, fast shipping, big selection...
November 8, 2022
Updated review

Good customer service, fast shipping, big selection and quality items. Happy with the long sleeve shirt. Detailed, unique graphics on a lightweight fabric.

Date of experience: November 8, 2022

So far so good
October 30, 2022
Previous review

So far so good. Just ordered product.

Date of experience: October 29, 2022
Mississippi
1 review
0 helpful votes
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I ordered tha Camo Tripp straight legged pants, they fit great

Date of experience: November 8, 2022
Ohio
1 review
0 helpful votes
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Second order was faster than the first one. Happy with all the things I bought, and they threw some freebies in as well. Very happy with my purchase.

Date of experience: November 7, 2022
California
1 review
0 helpful votes
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It was fast but sadly the bear was ripped a little on the leg but still loved it

Date of experience: November 7, 2022
Florida
1 review
0 helpful votes
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I loved the shirts, got a hoodie in my blind bag which was super cool, and the haunted house hoodie is so comfy and I love the design! Definitely gonna shop some more from there.

Date of experience: November 7, 2022
Oregon
1 review
0 helpful votes
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This shopping experience has been much better than expected and I will be recommending VampireFreaks in the future.

Date of experience: November 7, 2022
Alabama
1 review
0 helpful votes
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Love shopping on this site
November 7, 2022
Updated review

Love shopping on this site. They are so informative and fast shipping.

Date of experience: November 7, 2022

Very nice and informative
October 25, 2022
Previous review

Very nice and informative. Soft and amazing material. Absolutely love the shirt.

Date of experience: October 25, 2022
New Hampshire
1 review
0 helpful votes
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I didn't know zippers were just for show, I was hoping to have extra pockets.

Date of experience: November 7, 2022
California
1 review
0 helpful votes
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It was great it had what I wanted will shop again.

Date of experience: November 7, 2022
California
1 review
0 helpful votes
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WONDERFUL LOVE THIS SITE AND ITS STUFF IVE BOUGHT TONS OF STUFF FROM HERE AND SPENT SOME COIN, I LOVE THE FREE GIFTS THE ALWAYS THROW IN. THANKS GUYS

Date of experience: November 6, 2022
New York
1 review
0 helpful votes
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Great!
November 6, 2022

Great! Products and good prices thanks guys! Keep up the good work

Date of experience: November 6, 2022
Wisconsin
1 review
0 helpful votes
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Saw the sweater on instagram so I had to get one. Came very fast and in cute packaging.

Date of experience: November 6, 2022
Indiana
1 review
0 helpful votes
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On time and quality stuff!
November 6, 2022

On time and quality stuff! I will definitely be ordering from them again!

Date of experience: November 6, 2022
California
1 review
0 helpful votes
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Item came as quick as expected already like the item I received thank yoy so much. Hope to buy more from you again.

Date of experience: November 6, 2022
Canada
1 review
0 helpful votes
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Box arrived a bit damaged, but all products were intact. I am very happy with the sunglasses and pen I ordered, but the beanie is a bit tight on my fat head.

Date of experience: November 6, 2022