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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,101
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Easy ordering, great products
November 12, 2022

Easy ordering, great products. Love this company! Can't wait to order again :)

Date of experience: November 12, 2022
California
1 review
0 helpful votes
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Great
November 12, 2022

Great. Friendly and prompt. Always great service and follow through.

Date of experience: November 12, 2022
Kentucky
1 review
0 helpful votes
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Amazing customer service with quality products for great prices :))

Date of experience: November 12, 2022
New Jersey
1 review
0 helpful votes
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I love this shop anything you would like to add so I can stream on my videos I would greatly appreciate it!

Date of experience: November 11, 2022
Texas
2 reviews
0 helpful votes
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I ordered 3 items they all arrived together, on time, and it was exactly as pictured. Very satisfied!

Date of experience: November 11, 2022
NL
1 review
0 helpful votes
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Great store with high quality products and nice and wide selection, customer support is very helpful and kind

Date of experience: November 11, 2022
West Virginia
1 review
0 helpful votes
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I needed a last minute halloween costume and found the perfect one

Date of experience: November 11, 2022
Australia
3 reviews
0 helpful votes
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Everything came on time as said, good quality and great customer service. I like to work with them. Totally satisfied.

Date of experience: November 11, 2022
Colorado
1 review
0 helpful votes
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Shipping was quick
November 11, 2022

Shipping was quick. Packaging was awesome! And the stickers and pen were super cool.

Date of experience: November 10, 2022
California
1 review
0 helpful votes
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The website was easy to navigate
November 11, 2022

The website was easy to navigate. I really like that Saber Tooth tigers skull.

Date of experience: November 10, 2022
California
1 review
0 helpful votes
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I like the website so far can't wait to receive it!

Date of experience: November 10, 2022
Missouri
1 review
0 helpful votes
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Mirror was really nice,clear, and big
November 11, 2022

Mirror was really nice,clear, and big. I like elvira so it was perfect for me.

Date of experience: November 10, 2022
Wisconsin
1 review
0 helpful votes
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Fear and loathing
November 10, 2022

Fear and loathing. Udder dismay, linger madness, complete dementia.
I $#*!ing loved it.

Date of experience: November 10, 2022
Australia
3 reviews
2 helpful votes
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Fast shipping
November 10, 2022

Fast shipping. Great communication via email. Been a customer for years from this store. Beautiful meechandise, excellent service and quick delivery, what more could you ask for?

Date of experience: November 10, 2022
Illinois
1 review
0 helpful votes
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Loved them
November 9, 2022

Loved them
Great prints and quality.
Will make great Christmas presents for my kids

Date of experience: November 9, 2022
Michigan
1 review
0 helpful votes
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Easy navigation and I'm excited to get the product I purchased thank you!

Date of experience: November 9, 2022
France
1 review
0 helpful votes
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Awesome company to work with. Support was amazing. Helped me get the purchases for my family to help in choosing the right sizes.

Date of experience: November 9, 2022
Virginia
1 review
0 helpful votes
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Awesome they had my size
November 9, 2022

Awesome they had my size. As someone who is tattooed with pumpkins, I love my hoodie and Halloween is in the Heart not just a holiday.

Date of experience: November 9, 2022
GB
1 review
0 helpful votes
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Managed to get Good quality items and it was fast shipping across seas.

Date of experience: November 9, 2022
Texas
2 reviews
0 helpful votes
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Amougus was in the vent so i dashed into the meeting hall and press the red button to call an emergency meeting to vote kick player

Date of experience: November 8, 2022