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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,102
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great product quality
November 17, 2022

Great product quality. My order was processed and received quickly. Will most definitely shop with VF again.

Date of experience: November 17, 2022
California
1 review
0 helpful votes
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Shipping was fast and items were packaged well as usual! Clothing is really cute and comfortable

Date of experience: November 17, 2022
North Dakota
1 review
0 helpful votes
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Really fast shipping and quick delivery
November 17, 2022

Really fast shipping and quick delivery. I'd order from this website again.

Date of experience: November 16, 2022
California
1 review
0 helpful votes
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Super fast shipping decent pricing large selection

Date of experience: November 16, 2022
California
1 review
0 helpful votes
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I am on the other side of the country, compared to where the shop is located, so I had to order online. The process was quick and easy. I had ordered it over the weekend, so I had thought that it was going to come towards the middle of the week after. However, it came to me on the Monday after I had ordered it. My experience shopping with VampireFreaks was outstanding!

Date of experience: November 16, 2022
North Carolina
1 review
0 helpful votes
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Fast shipping and a quality product to satiate your inner goth

Date of experience: November 16, 2022
Massachusetts
1 review
0 helpful votes
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Item was as pictured and described, fast shipping very happy.

Date of experience: November 16, 2022
New York
1 review
0 helpful votes
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Very pleased with the products I ordered especially the coffin pin board very unique and awesome!

Date of experience: November 16, 2022
Iowa
1 review
0 helpful votes
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Super easy and the tank is awesome!
November 16, 2022

Super easy and the tank is awesome! Can't wait to order more!

Date of experience: November 16, 2022
Washington
1 review
0 helpful votes
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Clothing was as pictured, one item was too small but purchased on clearance so unable to return, will gift to a friend. Shipping was reasonably fast, order came with extra goodies which was lovely.

Date of experience: November 16, 2022
GB
1 review
0 helpful votes
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They were very expensive items and when they turned up they seemed cheaply made with poor material the pattern looked very good on the website so i was a bit disappointed with the way the material looked in the end

Date of experience: November 16, 2022
Louisiana
1 review
0 helpful votes
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It was a great experience, but I really wish you would stop sending me emails asking for a review every day. The shorts are fine, but I don't have strong feelings on them, so i won't leave an amazing review

Date of experience: November 15, 2022
Missouri
1 review
0 helpful votes
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Everything looked and fit great
November 16, 2022

Everything looked and fit great. The shipping was also very fast. Super satisfied!

Date of experience: November 15, 2022
Oregon
1 review
0 helpful votes
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Good experience!
November 16, 2022

Good experience! Great product and came as fast as expected! Thank you

Date of experience: November 15, 2022
Texas
1 review
0 helpful votes
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Trash my rug was missing
December 15, 2022

My order got to me and my rug was missing the lady tried telling me i had to file a police report wen I paid for insurance nothing is in stock the small business like this take your money and don't care if you get your stuff or not

Date of experience: November 15, 2022
Pennsylvania
1 review
0 helpful votes
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Tons of options for each design very pleased! Will be ordering more clothes today!

Date of experience: November 15, 2022
Indiana
1 review
0 helpful votes
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Love this store, came fast, made well will last long time

Date of experience: November 15, 2022
Michigan
1 review
0 helpful votes
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The site was easy to navigate with plenty of options, checkout was quick and painless, and there where extra goodies in the package!

Date of experience: November 15, 2022
Florida
1 review
0 helpful votes
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Since you've sent me 25 emails in a week, I guess I'll leave a review. Bought a sweater for the hubby. He loves it, it fits well and looks great on him. Would buy again

Date of experience: November 14, 2022
Virginia
1 review
0 helpful votes
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Great and fast delivery
November 14, 2022

Great and fast delivery. Also beautiful stickers. I absolutely love the quality of my bag and the packaging.

Date of experience: November 14, 2022