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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The website is super cool and the zipper tote I got is super stylish for easy everyday use
The delivery took a little longer than expected but they went over the top with extras. Loved everything I received. I would suggest sizing down on the t-shirts though!
Please bring back the social media portion of the site! The store is great but the social media was a home for alt people.
Great product, size fits true. Delivery was really fast and even got some free stickers in my order
Easy to navigate site, and no issues receiving package. Great overall
It was a good experience and was able to find everything I needed
For the longest time, I had been looking for a messenger bag that catered to my interest. VampireFreaks had exactly what I was looking for. This bag was what wanted, no tacky design or overused patterns. While they have many wonderful and unique designs, the Vampire Bat had caught my eye. The quality of the bag is soft and comfortable, while the design is just perfect, with the bag opening flap having a small fringe trim design. I love it 💜
Quality product, i thought this was my experience! I donm't like being forced to enter more than i want. Won't do it again.
Love every sticker I ordered and received everything promised
The delivery person didn't put it at a space where I could find it easily. Our apartment have shelves for each floor. I had Unit 629. They did not put it on the 6th floor shelf. Had to look for it on other shelves.
Fast service and great product great company will order again soon
The package got lost, and Fed Ex gave me the run around. Even after several phone calls
It was good. Shipping was quick and the merchandise was very well packed, and is exactly as described.
Arrived within a week, nice package and I bought as a gift for my daughter to use for when she goes to work, she loves it so much she says it's roomy for her things and loves how sturdy it is when placed to stand and she loves the designs
This was a great experience. Easy website, cute clothes, and fast delivery!
It's been great as always have never had any issues or problems with anything I've gotten
The top is very beautiful with a lovely old style Dracula design which is my favorite of all Goth clothing. The blouse was true to size. I couldn't be happier! Thank you for offering such a beautiful design!
Was looking to refresh my wardrobe a little, browsed the womens' clothing looking for some tops, checked the sizing info and ordered using Shop. Super easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members