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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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Shipped in a timely manner, great quality item, no problems.
Shopping was easy and pleased with the order. I ordered several things for my kids can't wait for them to receive them.
It was great besides having to fill out this survey
I last minute needed to switch a hoodie for a zip up (major christmas disaster) for my autistic nephew who absolutely refused to wear a pull over! My sister last minute told me as my order was already placed. I called the company and the person who answered (I didn't catch their name) was very accommodating and kind. I will order again because of him. Thank you.
Easy enough to navigate. Decently responsive. Package arrived quickly and with no issues.
Pleasant, though I wish the 40% off code had come put earlier in the day on Black Friday so that I could have actually applied it...
The website is really easy to navigate and there were a lot of awesome products. I was able to find some of the gifts that I had trouble finding at other places. My order arrived faster than expected and the products I purchased were exactly what I was expecting. I am very pleased with Vampire Freaks. I will definitely be ordering from this company again.
The shipping didn't take too long and the person I gifted it to absolutely adored it!
Incredible I love everything and came in fast :) and is it great condition and material
These are a gift, but the site was easy to shop on and my order came in the mail quickly.
So far so good! I really like my hair clips! They are just what I expected! And they got here before Christmas!
Just love all of the it. Can't wait to order again - you have great products
I made a purchase, and got the product. Can't ask much more from an online store.
Easy and loved how fast shipping was. I wish I could order all of their products
It's was good. What I expect when buying online.
Here is more text to reach the 50 character limit. This character limit has made the site jabber experience poor.
Need more plus sized models. Site is well organized.
Received as expected, quick shipping, good quality garment
This store is simple and easy to use, while also being very discriptive, along with having lots of variety, being versitile ect. Example: If you find a design/graphic or art that you like, there's different styles like short or long-sleeve, pull over or zip up hoodie, ect. It's really amazing. They also have trinkets, as well as decore!
Really good site! Very well organized and was looking for good goth clothing that wasn't poorly made. Stumbling on VampireFreaks was the best choice.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

