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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,102
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Awesome site!
December 7, 2022

Awesome site! Great products, very satisfied, will order again

Date of experience: December 7, 2022
Michigan
1 review
0 helpful votes
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Shipped in a timely manner, great quality item, no problems.

Date of experience: December 7, 2022
California
1 review
0 helpful votes
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Shopping was easy and pleased with the order
December 7, 2022
Updated review

Shopping was easy and pleased with the order. I ordered several things for my kids can't wait for them to receive them.

Date of experience: December 7, 2022

I couldn't use my coupon
November 25, 2022
Previous review

I couldn't use my coupon

Date of experience: November 25, 2022

Fast and easy checkout
November 21, 2022
Previous review

Fast and easy checkout

Date of experience: November 20, 2022
Colorado
1 review
0 helpful votes
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It was great besides having to fill out this survey

Date of experience: December 7, 2022
California
1 review
0 helpful votes
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I last minute needed to switch a hoodie for a zip up (major christmas disaster) for my autistic nephew who absolutely refused to wear a pull over! My sister last minute told me as my order was already placed. I called the company and the person who answered (I didn't catch their name) was very accommodating and kind. I will order again because of him. Thank you.

Date of experience: December 7, 2022
Canada
1 review
0 helpful votes
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Easy enough to navigate
December 7, 2022

Easy enough to navigate. Decently responsive. Package arrived quickly and with no issues.

Date of experience: December 7, 2022
Texas
1 review
0 helpful votes
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Pleasant, though I wish the 40% off code had come put earlier in the day on Black Friday so that I could have actually applied it...

Date of experience: December 7, 2022
Washington
1 review
0 helpful votes
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The website is really easy to navigate and there were a lot of awesome products. I was able to find some of the gifts that I had trouble finding at other places. My order arrived faster than expected and the products I purchased were exactly what I was expecting. I am very pleased with Vampire Freaks. I will definitely be ordering from this company again.

Date of experience: December 7, 2022
Georgia
1 review
0 helpful votes
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The shipping didn't take too long and the person I gifted it to absolutely adored it!

Date of experience: December 7, 2022
California
1 review
0 helpful votes
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Incredible I love everything and came in fast :) and is it great condition and material

Date of experience: December 7, 2022
Texas
1 review
0 helpful votes
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These are a gift, but the site was easy to shop on and my order came in the mail quickly.

Date of experience: December 6, 2022
Michigan
1 review
0 helpful votes
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So far so good!
December 7, 2022

So far so good! I really like my hair clips! They are just what I expected! And they got here before Christmas!

Date of experience: December 6, 2022
Massachusetts
1 review
0 helpful votes
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Just love all of the it
December 7, 2022

Just love all of the it. Can't wait to order again - you have great products

Date of experience: December 6, 2022
Oklahoma
1 review
0 helpful votes
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I made a purchase, and got the product. Can't ask much more from an online store.

Date of experience: December 6, 2022
Colorado
1 review
0 helpful votes
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Easy and loved how fast shipping was
December 6, 2022

Easy and loved how fast shipping was. I wish I could order all of their products

Date of experience: December 6, 2022
Virginia
1 review
0 helpful votes
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It's was good
December 6, 2022

It's was good. What I expect when buying online.

Here is more text to reach the 50 character limit. This character limit has made the site jabber experience poor.

Date of experience: December 6, 2022
Ohio
1 review
0 helpful votes
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Need more plus sized models
December 6, 2022
Updated review

Need more plus sized models. Site is well organized.

Date of experience: December 6, 2022

Need more plus sized models
November 23, 2022
Previous review

Need more plus sized models.

Date of experience: November 23, 2022
Minnesota
1 review
0 helpful votes
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Received as expected, quick shipping, good quality garment

Date of experience: December 5, 2022
Alabama
1 review
0 helpful votes
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This store is simple and easy to use, while also being very discriptive, along with having lots of variety, being versitile ect. Example: If you find a design/graphic or art that you like, there's different styles like short or long-sleeve, pull over or zip up hoodie, ect. It's really amazing. They also have trinkets, as well as decore!

Date of experience: December 5, 2022
Utah
1 review
0 helpful votes
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Really good site!
January 4, 2023
Updated review

Really good site! Very well organized and was looking for good goth clothing that wasn't poorly made. Stumbling on VampireFreaks was the best choice.

Date of experience: December 5, 2022

Really good site!
November 23, 2022
Previous review

Really good site!

Date of experience: November 23, 2022