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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow MEGAN P.
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Item came exactly as pictured and well packaged, I felt like I was getting super fancy shoes. That being said the shoes fit PERFECTLY and are actually super comfortable. I couldn't be more pleased.

Date of experience: July 8, 2023
Texas
1 review
0 helpful votes
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This site is awesome with shipping, provided insurance for the package for less than $3, and it was quick! UPS works great with the logistics of VampireFreaks! They even checked to make sure you got your stuff, which is awesome considering how many people get their stuff stolen. Great experience for me!

Date of experience: July 8, 2023
GB
1 review
0 helpful votes
Follow Ashley F.
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Awesome clothing great sizes come quick would definitely order from vampire freaks again

Date of experience: July 8, 2023
California
1 review
0 helpful votes
Follow Christina Z.
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I love the brand and clothes they offer, after ordering a shirt and 2 different leggings, both size xl bit one was way too big and one fit perfect, so…? ‍ but the clothes are unique and good quality enough to go thru whatever return process I need to in order to get the right size. Go with your standard size and adjust if necessary but this brand is worth the effort for the style.

Date of experience: July 7, 2023
Georgia
1 review
0 helpful votes
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Fair price with a quick delivery time, better than other sites I've used where it can take weeks for items to arrive.

Date of experience: July 7, 2023
Canada
1 review
0 helpful votes
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My shopping experience has been very great so far, thank you to the vampire freaks.com family!

Date of experience: July 7, 2023
Missouri
1 review
0 helpful votes
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I bought this goth/punk cowboy hat kinda as a joke since I grew up a city boy but now this hat is one of the best things I've ever owned

Date of experience: July 7, 2023
Indiana
1 review
0 helpful votes
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Everything arrived safely and everything was what I had ordered. Nothing had been bent or damaged, it came quicker than I had thought and I loved everything I got. I even got a few free things with my order, I'm more than happy with my purchase and will continue to shop on this website. Thank you!

Date of experience: July 7, 2023

The overall shopping experience is great and the website...
January 3, 2023
Previous review

The overall shopping experience is great and the website provides easy and comfortable shopping.

Date of experience: January 2, 2023
Indiana
1 review
0 helpful votes
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It's always been great!
July 7, 2023

It's always been great! Tracking is perfection and payment is easy!

Date of experience: July 7, 2023
Washington
1 review
0 helpful votes
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Fine all is fine
July 7, 2023

Fine all is fine. I can't take fifty letters to say that

Date of experience: July 7, 2023
Arkansas
1 review
0 helpful votes
Follow MELISSA L.
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I love the quality of products and how quickly it arrives.

Date of experience: July 6, 2023
Pennsylvania
1 review
0 helpful votes
Follow Jeordie I.
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Updates on shipping are quick
July 7, 2023

Updates on shipping are quick. And you can track your order. The text alerts are nice and not annoying.

Date of experience: July 6, 2023
Ohio
1 review
0 helpful votes
Follow Forrest Q.
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It was super easy to shop the site and to find what I was looking for.

Date of experience: July 6, 2023
Arkansas
1 review
0 helpful votes
Follow Jackson U.
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Got my plush in a reasonable amount of time, and it's just as good as it looked on the site. Plus, there were some nice extras in the bag and I appreciated that touch.

Date of experience: July 6, 2023
Oklahoma
1 review
1 helpful vote
Follow James Q.
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The service is always great and the products are very cool.

Date of experience: July 6, 2023

Everything so far that I have bought
June 13, 2023
Previous review

Everything so far that I have bought. Has been amazing and artwork is one of a kind. It has all been great and can't wait to find new treasures.

Date of experience: June 13, 2023
Canada
2 reviews
3 helpful votes
Follow Katie O.
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Really fast shipping
July 6, 2023

Really fast shipping. Love the product. Grabbed a mystery pack one for me and one for my kid. I didn't tell them until it arrived and we took everything out together. We both loved everything we received.

Date of experience: July 6, 2023
Georgia
1 review
0 helpful votes
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Item arrived timely however it fits two sizes larger than what the sizing indicates. Need to return but can find the method. I gave it five stars because it was fast and efficient and the product is very well made.I gave it five stars because it was fast efficient and the product is is very well-made.

Date of experience: July 6, 2023
Wisconsin
1 review
0 helpful votes
Follow ChaoticallyContradictory F.
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Quick& easy-very good selection
July 6, 2023

Quick& easy-very good selection. I'll be coming back for sure!

Date of experience: July 6, 2023
North Dakota
1 review
0 helpful votes
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My experience was as great as always. If you need goth style clothing this is the site to consider.

Date of experience: July 5, 2023
California
1 review
0 helpful votes
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Omg you keep spamming and spamming me. I have unsubsidized 3 times. The glives i got were tiny so could not be used unfortunately.

Date of experience: July 5, 2023