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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great site to browse and the purchasing experience was perfect. My carefully packaged Creature from the Black lagoon ceramic hand/candy dish was shipped and arrived within a week.

Date of experience: July 14, 2023
Pennsylvania
1 review
0 helpful votes
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I received my boots but will have to return them as they are too small

Date of experience: July 14, 2023
Germany
1 review
0 helpful votes
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I loved the products I got they are amazing and also the fact they put in some items for free like a syringe pen and stickers etc. that's awesome too!
But the shipping to Germany is really expensive and then I also had to pay taxes wich was very expensive again...I don't know if I'll order again wich makes me very sad because I love Vampire Freaks and their products.

Date of experience: July 14, 2023
California
1 review
0 helpful votes
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Found something cool for my bf for our anniversary. It was shipped and arrived very nicely, it was also packaged very nice

Date of experience: July 13, 2023
Kansas
1 review
0 helpful votes
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Everything is awesome!
July 13, 2023

Everything is awesome! The experience and the products are great!

Date of experience: July 13, 2023
Texas
1 review
0 helpful votes
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Easy to navigate website!
July 13, 2023
Updated review

Easy to navigate website! Shipping was great. Everything arrived pretty fast

Date of experience: July 13, 2023

Fast shipping and many updates on shipping, very awesome.

Date of experience: June 11, 2023
New York
1 review
0 helpful votes
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I'm a tarot card collector and these ones are awesome thank you!

Date of experience: July 12, 2023
Pennsylvania
1 review
0 helpful votes
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Shipping was quick and the product was good quality

Date of experience: July 12, 2023
North Carolina
1 review
0 helpful votes
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Love all of my purchases from VampireFreaks! Great quality, quick shipping and have the most bad $#*! products!

Date of experience: July 12, 2023
Oklahoma
1 review
0 helpful votes
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I'm 50!...
July 12, 2023

I'm 50!... I love being able to express my inner- freak! Love your stuff, keep up the great work!

Date of experience: July 12, 2023
Illinois
1 review
0 helpful votes
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I love Vampire Freaks and if I was cursed with limitless funds, there'd be truckloads of goodies coming my way!

Date of experience: July 12, 2023

Love this stuff!
November 10, 2022
Previous review

Love this stuff! Always well made and shipped fast.

Date of experience: November 10, 2022

I haven't been shopping with them for long, but so...
June 11, 2022
Previous review

I haven't been shopping with them for long, but so far every shopping experience has been a positive one. Plus they have neat stuff that's interesting and attention grabbing!

Date of experience: June 11, 2022

Love it, love it, Love it!
April 6, 2022
Previous review

Love it, love it, Love it! So far everything I've ordered has been great!

Date of experience: April 6, 2022
Iowa
1 review
0 helpful votes
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My order came very quickly and I greatly appreciated the extra goodies with my order

Date of experience: July 12, 2023
New York
1 review
0 helpful votes
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The hoodie I bought is so soft and comfortable, and the design is really cool. The makeup lasts a long time and I love the jewelry. Very happy to finally find goth clothing that isn't ugly as hell and comes in plus sizes!

Date of experience: July 12, 2023
Virginia
1 review
1 helpful vote
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Positive
July 11, 2023

Positive. Easy to purchase, fast shipping, good quality

Date of experience: July 11, 2023
Alabama
1 review
1 helpful vote
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Very communicative and amazing product. Would reccomend to anyone who wants cool clothing items for a great price.

Date of experience: July 11, 2023
Florida
1 review
1 helpful vote
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I went into the website, found what I wanted. Placed it into my cart and then put in my cc info.

The items came a few days later in the mail.
This is a 100% accurate retelling of the events leading me up to this point in my life, there have been no exaggerations or embellishments made.

Date of experience: July 11, 2023
New York
1 review
1 helpful vote
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We had a good experience shopping at VampireFreaks.

Date of experience: July 11, 2023
New Zealand
1 review
1 helpful vote
Follow Tiphaine B.
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Second purchase with VampireFreaks and still an awesome level of customer service. Goods are dispatched super quickly and the shipping service providers they use for international delivery are efficient and professional. The goods in itself are very good value for money, and their designs are some of the best I have seen on the market. 10/10 would recommend.

Date of experience: July 11, 2023
Maryland
1 review
1 helpful vote
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Loved my umbrella, looks incredible and came quickly and in great condition!

Date of experience: July 10, 2023
Minnesota
1 review
1 helpful vote
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Easy & enjoyable
July 10, 2023

Easy & enjoyable. Good quality items. Different from other companies.

Date of experience: July 10, 2023