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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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On time delivery great quality product
September 15, 2023

On time delivery great quality product. It fit as advertised will be shopping here more often

Date of experience: September 15, 2023
New Jersey
1 review
0 helpful votes
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Ive been looking for platforms for a while until I found this website and now I'm Happy

Date of experience: September 15, 2023
New York
2 reviews
0 helpful votes
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Lots of cool stuff and ordering was easy
September 15, 2023

Lots of cool stuff and ordering was easy. My items arrived in a timely manner and everything was in great condition-nothing missing, nothing broken.

Date of experience: September 14, 2023
Oklahoma
1 review
0 helpful votes
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My gf and her daughter loved everything they also loved all the gifts

Date of experience: September 14, 2023
Canada
1 review
0 helpful votes
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Bought a mystery pack not knowing what to expect and what I received was all good; beautiful designs, good material. Overall I was rather impressed.

Date of experience: September 14, 2023
Florida
1 review
0 helpful votes
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This is one of my favorite stores to shop online! You guys have the coolest stuff & the shipping & products are always on point! Amazin quality! Thank you!

Date of experience: September 14, 2023
Maine
1 review
0 helpful votes
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Excellent site/store, excellent shopping experience, fast shipping.

Date of experience: September 13, 2023
Tennessee
1 review
0 helpful votes
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Easy and wonderful communication re: tracking. :) Enjoyed the browsing experience and buying was smooth.

Date of experience: September 13, 2023
Texas
1 review
0 helpful votes
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So far the merch is stale for me to buy other things.
Not a fan of Halloween art in clothing the in thing for me this decade is trying to appeal towards the eboys and egirls scene in this current era.
Just missing the boomer merchandise back when the social media played the bigger role for me to get interested in not caring what is mainstream was.

Date of experience: September 13, 2023
Oregon
1 review
0 helpful votes
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Easy to order and track delivery, good follow up email

Date of experience: September 13, 2023
Tennessee
1 review
0 helpful votes
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I absolutely love my Edgar Allen Poe cold brew tumbler. All of my friends are jealous.

Date of experience: September 13, 2023
Virginia
1 review
0 helpful votes
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This is my 1st time ordering
September 13, 2023

This is my 1st time ordering. So far everything went smooth

Date of experience: September 13, 2023
Minnesota
1 review
0 helpful votes
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Very good product
September 13, 2023

Very good product. Unfortunately destroyed the laces on first unboxing trying to get boots on. If replaced, they're still good.

Date of experience: September 13, 2023
Massachusetts
1 review
0 helpful votes
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I was able to get a huge discount on the Mystery Hoodie Bag which made me very happy. Vampire Freaks was very clear on when my package was likely to be delivered which is better than some other companies that I've ordered from. I even got more than I expected to get when I opened the bag, which made me feel that my money was very well spent.

Date of experience: September 13, 2023
Ohio
1 review
0 helpful votes
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This site was AMAZING to order from!
September 13, 2023

This site was AMAZING to order from! They kept me up to date on all my shipping information, the packaging was beautiful, and I can't wait to see my daughter's face when she opens her new shoes!

Date of experience: September 13, 2023
Illinois
1 review
0 helpful votes
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Everything was fast and prompt
September 13, 2023

Everything was fast and prompt. No delays. Good prices on the boots.

Date of experience: September 12, 2023
New York
1 review
0 helpful votes
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I'm obsessed with my umbrella
September 13, 2023

I'm obsessed with my umbrella. I'm praying for rain just so I can use it.

Date of experience: September 12, 2023
Washington
1 review
0 helpful votes
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Great!
September 12, 2023

Great! I want a dark Alice tee shirt! The tee is well made lays very nicely. My son has also been happy with his shirts.

Date of experience: September 12, 2023
New Jersey
1 review
0 helpful votes
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Quick delivery.good quality
September 12, 2023

Quick delivery.good quality. Would purchase from again

Date of experience: September 12, 2023
GB
1 review
0 helpful votes
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I loved the,item I received
October 12, 2023

I loved the,item I received. It is perfect and will definitely order again.

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2023