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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Lyndsay H.
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I loved the,item I received
October 12, 2023

I loved the,item I received. It is perfect and will definitely order again.

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2023
Colorado
2 reviews
0 helpful votes
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Site was easy to use
September 12, 2023

Site was easy to use. Order tracking, and shipping tracking was convenient. Products that I received were great and as describe

Date of experience: September 12, 2023
Michigan
1 review
0 helpful votes
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I've been searching for awhile for a nice quality mask. The description was good with great pictures! I didn't want a cheap mask that was open in the back and your product was just what i wanted!

Date of experience: September 12, 2023
California
1 review
0 helpful votes
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Easy to use site with good range of views products specific to my style

Date of experience: September 12, 2023
Texas
1 review
0 helpful votes
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Always get my items quickly
September 12, 2023

Always get my items quickly. My items arrive safe and sound.

Date of experience: September 12, 2023
Texas
2 reviews
0 helpful votes
Follow Krystal Q.
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Been ordering from VF for a yr now & im very pleased w/their fast shipping, cool packaging (candy, stickers, pens & a freaky post card included) & so far haven't messed up an order yet! Love the easy ordering process & VampireFreaks!

Date of experience: September 12, 2023
Virginia
1 review
0 helpful votes
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My slippers arrived in a good timely manner and were are cute and comfy as I'd hoped. For sure, would recommend to others.

Date of experience: September 12, 2023
Tennessee
1 review
0 helpful votes
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I'm so glad I found these guys while on my online search for my TOT studios Seed of Chucky replica. The item arrived securely packaged, item intact and fairly fast.

Date of experience: September 12, 2023
Oregon
4 reviews
0 helpful votes
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I absolutely love my products, the bag is the perfect gift for a friends birthday. The coloring book is amazing and the pens scare people which is perfect as I got them to go with my plague Dr costume this year

Date of experience: September 11, 2023
Oregon
4 reviews
0 helpful votes
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I absolutely love my products, the bag is the perfect gift for a friends birthday. The coloring book is amazing and the pens scare people which is perfect as I got them to go with my plague Dr costume this year

Date of experience: September 11, 2023
Florida
1 review
0 helpful votes
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Great cute products came with goodies love the quality

Date of experience: September 11, 2023
Canada
1 review
0 helpful votes
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Awesome product
September 11, 2023

Awesome product. Very happy with this purchase. Great Quality and is very comfortable to wear.

Date of experience: September 11, 2023
South Carolina
1 review
0 helpful votes
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I love the Alice in Wonderland stretch pants. I ordered 2 sizes bigger to ensure the right fit and they are perfect, (I'm a curvy gal).

Date of experience: September 11, 2023
Iowa
1 review
0 helpful votes
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The products are wonderful and I would definitely recommend it

Date of experience: September 10, 2023
New York
2 reviews
0 helpful votes
Follow Stacie H.
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Extremely fast shipping
September 11, 2023

Extremely fast shipping. Always love the quality and designs. Best alternative store ever

Date of experience: September 10, 2023
Montana
1 review
0 helpful votes
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Cool stuff you got here, and cool stuff I got me :D

Date of experience: September 10, 2023
Texas
1 review
0 helpful votes
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Everything came just as pictured
September 10, 2023

Everything came just as pictured. I've been looking for an emo site for a long time that had products that were actually cute and I think I've found it!

Date of experience: September 10, 2023
Texas
1 review
0 helpful votes
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Item shipped in the time described at purchase and is very high quality. Highly recommend this site.

Date of experience: September 10, 2023
Indiana
1 review
0 helpful votes
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So far, the only items I've bought were household items and they've been perfect for everyday use. Staff has been very helpful without needing to contact them.

Date of experience: September 9, 2023
Ohio
1 review
0 helpful votes
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Great quality products and fast shipping. Very pleased with my order.

Date of experience: September 9, 2023