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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,102
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Great service my experience was awesome and I definitely recommend them

Date of experience: November 6, 2023
Texas
1 review
0 helpful votes
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Website was easy to use and shipped quickly
They have many selections to choose from
Would recommend

Date of experience: November 3, 2023
New Jersey
1 review
0 helpful votes
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It went well
October 31, 2023

It went well. Everything was packed awesome and the bag was so cool they use to ship in

Date of experience: October 30, 2023
Indiana
1 review
0 helpful votes
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Quick and easy to navigate website
October 29, 2023

Quick and easy to navigate website. Fast shipping and product was better quality than expected. Very happy with my purchase.

Date of experience: October 29, 2023
Tennessee
1 review
0 helpful votes
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Love all of the items I purchased, Well made and arrived fast. Will purchase from Vampire Freaks again!

Date of experience: October 29, 2023
Canada
2 reviews
0 helpful votes
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It was a nightmare to receive my order, I wont order again, it's just to stressful. I love my kreepycreature, but delivery was not great.

Date of experience: October 28, 2023
Canada
1 review
0 helpful votes
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Love what I got awesome store will be buy from here again thank so much

Date of experience: October 28, 2023
Canada
1 review
0 helpful votes
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My tripp pants came in with some freebies which was awesome, good quality packed well :) lost a few stars because i had issues with tracking my shipment and it coming in late which customer service wasn't much help with, & be wary if your ordering to canada because shipping fees aren't included in your checkout, had to pay duties upon picking up. Otherwise the product is perfect, i imagine my issues were simply due to it being shipped internationally.!

Date of experience: October 27, 2023
Utah
1 review
0 helpful votes
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Great and I love the shirt it's so nice and soft and great for winter

Date of experience: October 27, 2023
Pennsylvania
3 reviews
0 helpful votes
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Always finding great deals!
October 26, 2023
Updated review

Always finding great deals! I love their products from sweats to jewelry.

Date of experience: October 25, 2023

I Love This Site
September 9, 2022
Previous review

I Love This Site. Great selection and themes. This is all me all day!

Date of experience: September 9, 2022
New York
1 review
0 helpful votes
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Shopping is great
October 24, 2023

Shopping is great. The marketing emails are why I took a star off. I buy one item and get a dozen sales emails within 2 days. It's a bit extreme. Also, I have already left a review, but it keeps hounding me for one. It's a shame really, because it's making me angry. Love the products in the store tho

Date of experience: October 24, 2023
Canada
1 review
0 helpful votes
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The items picked out are better than expected and the quality is amazing very happy with my purchases

Date of experience: October 24, 2023
Pennsylvania
1 review
0 helpful votes
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My items got here very quickly and were very high quality! Will absolutely be using again.

Date of experience: October 22, 2023
Canada
1 review
0 helpful votes
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Great!
October 22, 2023

Great!
I wish the material for the hoodies was better quality - at that price point the material should be a lot softer and thicker.

Date of experience: October 22, 2023
Virginia
2 reviews
0 helpful votes
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My daughter loves spooky things and won't leave the house without a hoodie. When I saw the ad for your hoodie sale, I immediately went to check it out! And she adores her new hoodie.^_^

Date of experience: October 22, 2023
Ohio
1 review
0 helpful votes
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I wish you guys worked with affirm also, I want so many items... lol!

Date of experience: October 21, 2023
GB
1 review
0 helpful votes
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Great quality products that always arrive nicely packaged :)

Date of experience: October 21, 2023

Fast delivery from USA to Ireland
August 9, 2023
Previous review

Fast delivery from USA to Ireland. Everything arrived safely and well packaged.

Date of experience: August 9, 2023
GB
1 review
0 helpful votes
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Omg don't even know where to start
October 21, 2023

Omg don't even know where to start. Super awesome and easy to navigate website. I'm in the UK and the exchange rate was changed for me. Which is really helpful. I asked for something specific in my order which was a personal disclosure and this was absolutely met. Their communication is quick and kind. The parcel itself! It was Halloweenmas come early. The clothes are amazing, the items are amazing, such high quality and so brilliantly packaged, better than items in the UK! There was so many surprises, this has been such an awesome experience I cannot wait to put another order in for another Halloweenmas. Absolutely recommend 100%

Date of experience: October 20, 2023
Florida
1 review
0 helpful votes
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Love your stuff!
October 21, 2023

Love your stuff! Everything is high quality and exactly the pictures. I love all of the designs and elements, my absolute favorite store!

Date of experience: October 20, 2023
Indiana
1 review
0 helpful votes
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Products were amazing and customer service was even better. First time shipping with them and it will not be the last

Date of experience: October 20, 2023