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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,102
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Arkansas
1 review
0 helpful votes
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Fast shipping and amazing products
November 15, 2023

Fast shipping and amazing products. Thank you so much

Date of experience: November 15, 2023
Pennsylvania
2 reviews
0 helpful votes
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The products I received were awesome and they came quickly.

Date of experience: November 15, 2023
California
1 review
0 helpful votes
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Very Soft and comfortable, looks great in photos, big hood as preferred and strings, also love the design

Date of experience: November 14, 2023
Wisconsin
1 review
0 helpful votes
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I love shopping here it's my fav above all other's like it

Date of experience: November 14, 2023
Washington
1 review
0 helpful votes
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Excellent variety to chose from!
November 14, 2023

Excellent variety to chose from! So many unique and interesting clothing options

Date of experience: November 14, 2023
Georgia
1 review
0 helpful votes
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Great
November 14, 2023

Great
Please enter at least 50 characters
Please enter at least 50 characters
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Date of experience: November 14, 2023
Ohio
1 review
0 helpful votes
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Thank you so much easy transaction and no issues although have not looked at what I ordered yet

Date of experience: November 14, 2023
Japan
1 review
0 helpful votes
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I loved the aesthetics and the range of size inclusivity within the Vampire Freaks catalog. The purple bellbotoms that I orderd are great, probably one of my favorite clothing items I own now. I also orderd a pair of the nevermore purple raven jogers, and they are comfortable, but after only a few wears they are already starting to pill severely at contact points. This is concerning as I have only had them for a few weeks.

Date of experience: November 13, 2023
Canada
1 review
0 helpful votes
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My God I love my coat...
November 13, 2023

My God I love my coat...It is spectacular. I just love it

Date of experience: November 13, 2023
New York
1 review
0 helpful votes
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It arrived faster than I expected
November 13, 2023

It arrived faster than I expected. Just in time for Halloween!

Date of experience: November 13, 2023
Florida
2 reviews
0 helpful votes
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Always great choices to pick from
November 13, 2023

Always great choices to pick from. Nice selection range and size options

Date of experience: November 13, 2023
Minnesota
1 review
0 helpful votes
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I loved everything on the site and will definitely be ordering again soon

Date of experience: November 12, 2023
Michigan
1 review
0 helpful votes
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Site was easy to use and found tons of great stuff!

Date of experience: November 12, 2023
Oregon
1 review
0 helpful votes
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I needed a dress to wear for a spooky photoshoot and found the perfect one on your site.

Date of experience: November 12, 2023
Alabama
1 review
0 helpful votes
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I was so excited about the three mystery t shirt bag. But I guess I should have paid better attention because the t shirt style is not only a feminine cut, but also a weird feminine cut? Like the neck is super wide so I don't even know what bra to wear with them? And I got a size up but they're still skin tight. The images on the shirts are BEAUTIFUL but I'll never wear these weird $#*! shirts. I'm a huge t shirt fan so this was disappointing. Sorry bout it. Really love the company though.

Date of experience: November 11, 2023
Alabama
1 review
0 helpful votes
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Quick, fast, and better than described!
November 11, 2023

Quick, fast, and better than described! The fit is great and I've had many compliments.

Date of experience: November 11, 2023
Florida
1 review
0 helpful votes
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Always great shopping from vampirefreaks
November 11, 2023
Updated review

Always great shopping from vampirefreaks. Been a customer for years now

Date of experience: November 10, 2023

I love shopping from vampire freaks
November 19, 2021
Previous review

I love shopping from vampire freaks. I've always had good experiences and I'll still continue to buy from vampirefreaks.

Date of experience: November 19, 2021
Texas
1 review
0 helpful votes
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Ease of transaction and great payment plan! Shipment was fast. Item was securely packaged.

Date of experience: November 10, 2023
Pennsylvania
1 review
0 helpful votes
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Quick and easy and delivered on time
November 10, 2023

Quick and easy and delivered on time. Great products

Date of experience: November 10, 2023
Bermuda
1 review
0 helpful votes
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Great
November 10, 2023

Great - fast delivery and product came in perfect condition.

Date of experience: November 10, 2023