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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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Product was exactly as described. Item arrived quickly.
I've been shopping with VampireFreaks for over a decade. I love their brand and their products. I recently bought these black and red clothing items that match, a hoodie and some sweatpants/joggers. I received these items within a reasonable timeframe. I also received some extra treats for shopping with them, I think they do this as a thank you sometimes. It wasn't the first time they threw in a free wristband and/or a cool looking pen or something. All the items were in perfect shape, not damaged at all. Overall it was a really great experience as usual.
Making it so I can use Shop Pay makes my experience convenient.
It's a beautiful parasol. I love the pink and black together.
Good! I found the product that I wanted@ a good price! And everything arrived intact! Nothing was damaged or missing!
Very pleased with items and delivery. The products were nice.
Had a wonderful experience. I had lost track of an order and reached out for help, and received assistance quickly. They were able to locate my package. The package arrived on time and in good conditions. They always package their products with much care I've noticed. And the products I've ordered (shelves and plushies) are of excellent quality. All worth the price.
The shirt was laughably short. The size chart for shirts is missing key information such as length.
I messed up my address so the package couldn't ship to my house. When I messaged them, they were very helpful, and prompt when answering.
Fast and easy ordering. Shipping was fast and all items have been well made with no flaws. Will continue buying from here.
Extremely easy to use the website. I got what I wanted in just a few clicks.
Delivered as expected and the product is as shown, not really much more to say.
Delivered as promised, good quality product and packaging. Will buy again!
Love the designs and very easy to navigate the site
Love the designs and easy to navigate
Good quality and very comfortable clothing. Will definitely order again.
Great! An umbrella I ordered didn't show up, and I got it eventually and got to keep the wrong one sent as well. Very generous and courteous!
It's absolute perfection with a unique style and excellent quality.
The site is very easy to navigate and has so many ghoul things to choose from. No complaints
Great! I live in australia, and my stuff came in 10 days! (stuff frm othr companies takes at least two weeks lol) I'm really happy with the stuff i bought :)
Shipping has been good (also thanks for the realistic time frame for delivery) and I'm excited to receive my order!
Shipping process nightmare. Was said was to be sent international in 4 days, never happened, charged over $60 duty in Canada. (this is not common and goods not worth that).
Was given 2 separate tracking numbers.
VampireFreaks kept me up to date with my order every step of the way. Shipping time does vary because they are a small growing business and they need the time to make sure that your order is done right. They even include cute little gifts with your purchase and that was very appreciated. I love the selection of clothing they had and I could look up everything in an orderly fashion.
Produit de qualité, unique et de bonne qualité. Grandeur parfaite!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

