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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I appreciate the updates, and especially the confirmation that it was delivered. Thank you for going above and beyond! I look forward to being a repeated customer!
A great selection of alternative/goth clothing. Shipping took around 5 days, but once shipped it arrived to me very quickly! Overall my experience with VF was positive and would order from them again.
The website was easy to navigate and I got my hoodie very quickly. It's good quality and super comfortable. I'll definitely be ordering more
My experience is always been wonderful with your company I'll be ordering more stuff I just got to take a minute I love the stickers you send us the cards everybody loves everything they've received from me so your product is wonderful Thank you very much
I never bought things from here before so I was a little curious of how the boots where gonna be but I'm really happy with them and how well the look and feel and definitely would recommend!
All good. The necklace I purchased was very small and so the measurements I feel need to be included in the description because if I didn't have an extension chain it would fit a child. THANK YOU... ALL GOOD
I paid for 2 day business shipping and received it 8 business days later. What was the point of paying for extradited shipping if you can't deliver.
Loved my first purchase w/VF. My biggest complaint is a lack of filter ability. I'd also like to see a better plus size section as well.
Such a great fit, great graphics, nice material and on the t-shirts there a little bit longer than normal which I like very much.
Thanks V. F.
Clothes were good quality, shipped and delivered quickly. Overall amazing experience. Will definitely order from again in the future.
A joy as always, been ordering from them for years and years at this point and will continue to do so for the foreseeable future.
The store is easy to browse, and the sizing charts for each item are quite helpful. Checkout was hassle-free, and I was updated by e-mail at each stage in the process between purchase and receipt of goods.
I love the variety, the customer service is outstanding and the shipping time can't be beat.
Everything has been perfect. Great experience and very professional and very fast shipping. And everything fits perfectly. Thank you.
Everything was great. Shipping and delivery were quick and the shirt I ordered was amazing. The sizing was a little big, but I still love it.
My only issue is that one of the buckles is inverted/backwards, but otherwise the shoes are perfect! I'll definitely be shopping here again!
I have always been wanting to place my order and im so glad I did, the books I got give a much needed goth touch to my bookcase!
I reached out costumer care with my initial concerns and they were fantastic.
I should have picked one size smaller size- that is my fault.
The product I received was fair. The images are located a few inches too low on one of the two T shirts and the sweatshirt. The sweatshirt's image is also square and unfortunately looks a little crooked and angled.
The material quality of the products is great.
The tights arrived and were great for my birthday photoshoot. I received lots of compliments on them already. Very happy with my purchase!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

