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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Came from overseas so took like 3 weeks, crazy but i got it in the end.
Very rapid shipping, carefully packaged items, high quality products
Thank you customer service for answering my questions on sizing! For those looking to buy Devil's Fashion (specifically men's pants, the size Large is a 34US)
Everything I ordered was perfect! The Luna Bat blanket is so big and soft. The crescent moon crystal shelf is perfect for all my witchy needs.
Super cute & comfy! Was hoping they'd be a bit thicker but still overall satisfied
Super disappointed with the bandage shorts I bought. Colors very different than pictured, looked like reds were washed and faded and like the shirts are used. Was so excited and so let down when they arrived
Order came in exactly as I had hoped it would and it was delivered in excellent time. The sizes were spot on, so everything fit well. Just waiting now to wear it out to one of my scheduled concerts. Thx for offering a fun product.
Always a joy to collaborate with and amazing products
As you use ups for deliveries, the brokerage fees are so high. Almost the cost of my order. Your shipping fees are also very high. I don't foresee shopping with you anymore
The 10pct code didn't work pls credit my account thank you so much
Stop forcing me to do this now I am rocking a point
Sensational. Finally get to dress how I want and now there's a site to do it!
Came across an ad for VampireFreaks & LOVED everything I saw & wanted to buy everything! Lol what I did buy came quickly, was packaged well & looks exactly like the photos & description! Will order from them again!
Very happy with all the products I ordered, great quality and fits just as I hoped it would and usually always does
Awesome product and awesome service 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
I often order from VF and always get my order in a timely manner, with great quality products and free stickers! 😊
Arrived very quickly and is as described, items fit
I'm always super happy with my orders from here. They arrive fast, the products are great, and I really appreciate the staff accommodating a special request I had for my latest order :) 11/10
Fantastic! Received everything within a week and everything came exactly as expected. Also included were some stickers and swag that was super cute as well!
The item was delivered quickly. Loved the little extras (stickers, pin). Thanks!
Gorgeous necklace, good quality, even better in person. Love this piece.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members