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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Purchased what I wanted, and it came in a decently quick amount of time. Would shop from them again.

Date of experience: April 11, 2024
Michigan
1 review
0 helpful votes
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Website was easy to navigate and shipping was prompt. Item was a gift for my DIL and she was very happy with it.

Date of experience: April 11, 2024
Rhode Island
1 review
0 helpful votes
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Quick and easy very impressed with the follow ups very satisfied-as advertised

Date of experience: April 11, 2024
Pennsylvania
2 reviews
0 helpful votes
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My orders are always processed and delivered quickly
April 21, 2024
Updated review

My orders are always processed and delivered quickly. Always happy with our extra goodies. My daughter and I love our matching hoodies.

Date of experience: April 11, 2024

1st time ordering and it was quick and simple
February 7, 2024
Previous review

1st time ordering and it was quick and simple.

Date of experience: February 7, 2024
Minnesota
1 review
0 helpful votes
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So I've ordered multiple times through instagram and I have had no problems at all, received everything I've ordered in a timely matter, and enjoyed everything I've bought

Date of experience: April 11, 2024
Virginia
1 review
0 helpful votes
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Good good good good good good good good good good good good.

Date of experience: April 11, 2024
Massachusetts
2 reviews
0 helpful votes
Follow Katrina U.
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Website wasn't updated on stock so I had to get a refund for mist of the stuff I wanted which also slowed down my shipping for my other outfit

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 11, 2024
Maryland
1 review
0 helpful votes
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Ordering was easy and delivery was pretty quick. All the extra stickers and such inside were very cool additons. Thank you!

Date of experience: April 11, 2024
Colorado
1 review
0 helpful votes
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It was great
April 21, 2024

It was great. I received my air freshener rather quickly and painlessly. It now decorates the interior of our car, where it will remain forever...

Date of experience: April 10, 2024
Washington
1 review
0 helpful votes
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I was very happy with my order!
April 21, 2024

I was very happy with my order! Not disappointed at all :) will be ordering from here again.

Date of experience: April 10, 2024
Missouri
1 review
0 helpful votes
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Great experience!
April 21, 2024

Great experience! Everything I had ordered was very cute and just like the pictures on the site! Insanely fast shipping! Will be ordering again for sure!

Date of experience: April 10, 2024
Spain
1 review
0 helpful votes
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Cool soon i send you pictures with de bag,thank you

Date of experience: April 10, 2024
California
2 reviews
11 helpful votes
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The item I ordered was fantastic
April 20, 2024

The item I ordered was fantastic. It was a gift, and my friend was so happy!
The only problem was the delivery was late. It was a birthday gift, so being late was pretty bad

Date of experience: April 10, 2024
District of Columbia
1 review
0 helpful votes
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The shirts were as expected and are good quality and great print quality. The designs are great. Shipping went smoothly and was on time. My order came with a free tote bag too.

Date of experience: April 10, 2024
Arkansas
1 review
0 helpful votes
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The website was easy and fast to use Thank you for your product.

Date of experience: April 10, 2024
Australia
1 review
0 helpful votes
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No comment no comment no comment no comment no comment

Date of experience: April 10, 2024
Nevada
1 review
0 helpful votes
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Great shirt, fits well
April 20, 2024

Great shirt, fits well. Just wish I could have gotten it sooner.

Date of experience: April 10, 2024
Texas
1 review
0 helpful votes
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The shirts are beautifully illustrated and are comfortable to wear. I'm happy with my purchase and will be returning for more.

Date of experience: April 10, 2024

All items were packaged well and were of superb quality
September 16, 2023
Previous review

All items were packaged well and were of superb quality. The shirts feel soft and the designs look great.

Date of experience: September 16, 2023
Ohio
1 review
0 helpful votes
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Over all experience was great
April 20, 2024

Over all experience was great. Will be shopping again. I got a tee mystery bag and a hoodie mystery bag. I was very happy with what I revmcieved. The prints are nice and seems good quality. I collect Bats and I even ended up with the bat hoodie by chance.

Date of experience: April 10, 2024
Colorado
1 review
0 helpful votes
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Love shopping at VampireFreaks!
April 20, 2024

Love shopping at VampireFreaks! They have such an amazing selection of ghoulish items that I love. Shipping is always super quick too!

Date of experience: April 10, 2024