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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Gorgeous necklace, good quality, even better in person. Love this piece.

Date of experience: April 8, 2024
California
1 review
0 helpful votes
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Been shopping with you guys since high school! Love everything about you guys!

Date of experience: April 8, 2024
Arizona
1 review
0 helpful votes
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My item shipped quickly
April 18, 2024

My item shipped quickly. It was delivered in a timely manner and all of my items were in excellent condition when they arrived.

Date of experience: April 8, 2024
Washington
2 reviews
0 helpful votes
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Return and Gift-card processing was swift; shipping arrived well and on time :)

Date of experience: April 8, 2024
Michigan
1 review
0 helpful votes
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I love my Vampire Bat back pack I use it all of the time and I receive compliments on it. People ask me were I purchased it. I tell them about VampireFreaks web site store,so they can buy one and see all of the other wonderful products that you sell. I am very happy with my purchase

Date of experience: April 8, 2024
Florida
1 review
0 helpful votes
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Absolutely lovely, no fuss, clothes and accessories...
April 18, 2024
Updated review

Absolutely lovely, no fuss, clothes and accessories are perfect, and the price was great. Thank you!

Date of experience: April 8, 2024

Easy, no complications and great offer on prices
August 16, 2021
Previous review

Easy, no complications and great offer on prices.

Date of experience: August 16, 2021
Texas
1 review
0 helpful votes
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Very happy with my order
April 18, 2024

Very happy with my order. Arrived on time and in perfect condition.

Date of experience: April 7, 2024
California
1 review
0 helpful votes
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I expected the product to look a bit different, but it's beautiful nonetheless

Date of experience: April 7, 2024
Michigan
1 review
0 helpful votes
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Order arrived a few days earlier than expected, happy with that

Date of experience: April 7, 2024
Indiana
1 review
0 helpful votes
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Great packaging and products very awesome and unique

Date of experience: April 7, 2024
California
1 review
0 helpful votes
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Amazing quality!
April 7, 2024

Amazing quality! Very soft and comfy to curl up in!

Date of experience: April 7, 2024
NL
1 review
0 helpful votes
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What a gorgeous site for all your alternative needs! Super cute how they send emails and put extra goodies in the package :)) . But if your from the Netherlands expect to pay HUGE import fees/taxes. I paid 60% extra on the import taxes excluding the shipping costs... So be aware

Date of experience: April 7, 2024
Minnesota
1 review
0 helpful votes
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Amazing as always!
April 17, 2024

Amazing as always! I adore the vinyl skirt that I got.

Date of experience: April 7, 2024
Indiana
1 review
0 helpful votes
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Wonderful as always!
April 7, 2024

Wonderful as always! Will be buying from them again!

Date of experience: April 7, 2024
Texas
1 review
0 helpful votes
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I'm obsessed with this store
April 17, 2024

I'm obsessed with this store. Just can't afford everything that I want!

Date of experience: April 6, 2024
Georgia
1 review
0 helpful votes
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This is the first time I ordered from Vampire Freaks, and I love it! The shirts are so pretty! Would love to order some more soon, and especially loved the stickers too. The shipping didn't take very long and was overall a good experience :)

Date of experience: April 6, 2024
Virginia
1 review
0 helpful votes
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Size was spot on and the article looked exactly as pictured. Shipping was decently quick, as well.

Date of experience: April 6, 2024
California
1 review
0 helpful votes
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Easy exchange process, and fast shipping. I'm happy with the process and policy.

Date of experience: April 6, 2024
California
1 review
0 helpful votes
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I like the vibe of your website but one dress I got was too costume like and the other one was too small.

Date of experience: April 6, 2024
Colorado
1 review
0 helpful votes
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Thank you for making the change process easy! I appreciate it!

Date of experience: April 6, 2024