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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Gorgeous necklace, good quality, even better in person. Love this piece.
Been shopping with you guys since high school! Love everything about you guys!
My item shipped quickly. It was delivered in a timely manner and all of my items were in excellent condition when they arrived.
Return and Gift-card processing was swift; shipping arrived well and on time :)
I love my Vampire Bat back pack I use it all of the time and I receive compliments on it. People ask me were I purchased it. I tell them about VampireFreaks web site store,so they can buy one and see all of the other wonderful products that you sell. I am very happy with my purchase
Absolutely lovely, no fuss, clothes and accessories are perfect, and the price was great. Thank you!
Easy, no complications and great offer on prices.
Very happy with my order. Arrived on time and in perfect condition.
Order arrived a few days earlier than expected, happy with that
Great packaging and products very awesome and unique
Amazing quality! Very soft and comfy to curl up in!
What a gorgeous site for all your alternative needs! Super cute how they send emails and put extra goodies in the package :)) . But if your from the Netherlands expect to pay HUGE import fees/taxes. I paid 60% extra on the import taxes excluding the shipping costs... So be aware
Wonderful as always! Will be buying from them again!
I'm obsessed with this store. Just can't afford everything that I want!
This is the first time I ordered from Vampire Freaks, and I love it! The shirts are so pretty! Would love to order some more soon, and especially loved the stickers too. The shipping didn't take very long and was overall a good experience :)
Size was spot on and the article looked exactly as pictured. Shipping was decently quick, as well.
Easy exchange process, and fast shipping. I'm happy with the process and policy.
I like the vibe of your website but one dress I got was too costume like and the other one was too small.
Thank you for making the change process easy! I appreciate it!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

