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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Nice as F$&?
May 26, 2024

Nice as F$&? I can't complain not my normal type of pants but I'll definitely be ordering more!

Date of experience: May 15, 2024
California
1 review
0 helpful votes
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Thanks thanks thanks thanks thanks thanks thanks thanks thanks

Date of experience: May 15, 2024

I have made several purchases with vampirefreaks and it's been exceptionally satisfying. Good on you guys. Well done. Wishing all the other sites mirror your service

Date of experience: May 5, 2021
Nebraska
2 reviews
0 helpful votes
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Nice quality and super designs!
May 25, 2024

Nice quality and super designs! Comfortable and fast shipping.

Date of experience: May 15, 2024
Colorado
1 review
0 helpful votes
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Item arrived and broke immediately upon removing from the packaging. Was not in stock for a replacement.

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 15, 2024
Vermont
1 review
0 helpful votes
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Absolutely love 😻😻 looked amazing with my prom outfit

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 15, 2024
Spain
1 review
0 helpful votes
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I had to pay customs but i love the clothes and the boots

Date of experience: May 15, 2024
Florida
1 review
0 helpful votes
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Everything came as ordered, quickly and good quality

Date of experience: May 15, 2024
New Jersey
1 review
0 helpful votes
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Good quality just as described!
May 25, 2024

Good quality just as described! Perfect to layer with or simply add flare to an outfit!

Date of experience: May 14, 2024
Rhode Island
1 review
0 helpful votes
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I love the items I ordered and placed a third order already 😅

Date of experience: May 14, 2024

I love the products I ordered
April 26, 2024
Previous review

I love the products I ordered. So much so that I've already placed a second order.

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
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No complications had an overall good experience. Their website was easy to navigate.

Date of experience: May 14, 2024
California
1 review
0 helpful votes
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Excellent service
May 24, 2024

Excellent service. I'm happy with the order I received, with the extra goodies

Date of experience: May 14, 2024
California
1 review
0 helpful votes
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I have always received merchandise of high quality from VampireFreaks and my most recent purchase did not disappoint! Being a gift for my partner, it looks fabulous on him and I don't regret making this purchase one bit!

Date of experience: May 14, 2024
Canada
1 review
0 helpful votes
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Quick, easy and awesome is the most simple way i can put it :)

Date of experience: May 14, 2024
Pennsylvania
1 review
1 helpful vote
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It's amazing and awesome I did very well on my experience I love all the t shirts and the clothes.

Date of experience: May 14, 2024

They're amazing and awesome talented really cool
February 10, 2024
Previous review

They're amazing and awesome talented really cool. I did very well shopping online and I love the clothes sooo much.

Date of experience: February 10, 2024
Michigan
1 review
0 helpful votes
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I really like the products I received/bought
I love the plushies aswell as they are very soft and cuddly

Date of experience: May 14, 2024
North Carolina
1 review
0 helpful votes
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Beautiful piece's
May 24, 2024

Beautiful piece's. Merchandise is stunningly gorgeous. Fast shipment and great delivery. You will love them too!

Date of experience: May 14, 2024
Texas
1 review
0 helpful votes
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Pants came quickly and were exactly what I was hoping for!

Date of experience: May 14, 2024
New Jersey
2 reviews
0 helpful votes
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It is always a pleasure shopping at Vampire Freaks store.

Date of experience: May 14, 2024

Always fast and easy shopping Vampire Freaks
January 11, 2024
Previous review

Always fast and easy shopping Vampire Freaks.

Date of experience: January 11, 2024
New York
1 review
0 helpful votes
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I got it late but eventually got it a few days later

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 14, 2024
Nevada
1 review
0 helpful votes
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Everything was rad!
May 24, 2024

Everything was rad! The sweater was perfect! It made my Cruel world festival experience amazing!

Date of experience: May 14, 2024