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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Everything was rad! The sweater was perfect! It made my Cruel world festival experience amazing!
I love everything I have gotten from Vampire Freaks, and my recent size exchange process was convenient.
Experience was great! Love VF, and will shop again!
The quality of my items were very good! My order came with lots of freebies like stickers and pins.
Very easy to purchase, website was easy to scroll through. Very nice!
Great price and fast shipping. I'm a very satisfied customer.
First time buying from here, great experience! Love the tshirts, I sized up because I like baggy & they are perfect! The prints themselves are great quality. Loved the extra little bits included too. Super fast delivery from America to UK, will definitely buy from here again.
The dress is so anwesome and fits me perfectly! I like that you can adjust the straps too! I love how it feels on me too! 😁
I love every product and it was delivered in perfect condition!
Vampirefreaks was great love my product it's so cute and very useful.
Great item, exactly what I wanted. Very good communication, sgupped on time. Smooth transaction would definitely buy here again
The delivery was very quick and efficient. The item was not damaged in any way and I'm very happy with it!
Loooove Vampire Freaks! Shopping is easy and everything I've gotten is as advertised. Every time I shop I want to buy the whole site. They could be more stocked on women's styles and sizes, but the unisex styles can be dressed up or down. Regular shipping comes on time as well.
Fast shipping and great quality product. The pants were very well made.
Your shirts are awesome.
I know they're for adults but I bought them for my 9 a year old daughter and she loves them.
Thank you!
Everything went fine. I loved my boots and they got here quickly. I will definitely be ordering more from VampireFreaks.
Great experience! Easy to search for what I wanted and the quality is fantastic! Sizes are consistent and I LOVED my mystery box!
Perfect! Everything is always super cute and just as described!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

