Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Tamra L.
Unfollow Tamra L.
Share Review
Report Review

I havent had enough time to properly wear thes to form an opion, just doing this so the emails stop

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2024
Colorado
1 review
0 helpful votes
Follow Kayla E.
Unfollow Kayla E.
Share Review
Report Review

Ordering and delivery was good
May 27, 2024

Ordering and delivery was good. Shipping didn't take very long

Date of experience: May 17, 2024
NL
1 review
0 helpful votes
Follow Cynthia F.
Unfollow Cynthia F.
Share Review
Report Review

Prompt delivery and exactly what I wanted thank you!

Date of experience: May 17, 2024
California
1 review
0 helpful votes
Follow Allison W.
Unfollow Allison W.
Share Review
Report Review

Wonderful company, very understanding and quick to response and shipping, pleasure to speak with and good products, leggings themselves are very comfortable, couldnt thank them enough! 🖤

Date of experience: May 17, 2024
New York
1 review
0 helpful votes
Follow Kyrstie D.
Unfollow Kyrstie D.
Share Review
Report Review

Patches are top quality, shipping is fast, and communication is clear

Date of experience: May 16, 2024
Florida
1 review
0 helpful votes
Follow Trenita Z.
Unfollow Trenita Z.
Share Review
Report Review

The shoes I ordered for my son were perfect thanks to the reviews, and they came pretty fast and was well packaged. Will be ordering again.

Date of experience: May 16, 2024
Massachusetts
1 review
0 helpful votes
Follow Joshua S.
Unfollow Joshua S.
Share Review
Report Review

Very satisfied with my order thank you very much.😁

Date of experience: May 16, 2024
California
1 review
0 helpful votes
Follow Jorge K.
Unfollow Jorge K.
Share Review
Report Review

I returned the item by mail cuz the size was too small can I get my money back please.

Thank you,

Jorge

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 16, 2024
New York
1 review
0 helpful votes
Follow Jessica E.
Unfollow Jessica E.
Share Review
Report Review

Quick, easy, love it!
May 26, 2024

Quick, easy, love it!
And the purse is gorgeous, I take it everywhere!

Date of experience: May 16, 2024
Minnesota
1 review
0 helpful votes
Follow Hayden Q.
Unfollow Hayden Q.
Share Review
Report Review

I absolutely love love LOVE vampire freaks! This was my first time ordering from them and it came in under a month from when I ordered. I definitely recommend them if you like alternative fashion.

Date of experience: May 16, 2024
Colorado
1 review
0 helpful votes
Follow DJ Y.
Unfollow DJ Y.
Share Review
Report Review

VampireFreaks always delivers the fire drip!
May 26, 2024
Updated review

VampireFreaks always delivers the fire drip!
I wish I had smaller feet so I could fit into their undisputed champion-level boots. Their Tripp pants are the best of the best for raver-tronic or gothed out vibes. Really the one-stop goth shop, hands down

Date of experience: May 16, 2024

VampireFreaks is life, VampireFreaks is love
November 28, 2023
Previous review

VampireFreaks is life, VampireFreaks is love

Date of experience: November 28, 2023
Maryland
1 review
0 helpful votes
Follow Moon M.
Unfollow Moon M.
Share Review
Report Review

Everything arrived on time and was exactly as pictured. All of the items were above the level of quality expected. Will definitely be ordering again.

Date of experience: May 16, 2024
GB
1 review
0 helpful votes
Follow Rebecca J.
Unfollow Rebecca J.
Share Review
Report Review

Amazing designs!
May 26, 2024

Amazing designs! And love the freebies! Definitely recommend!

Date of experience: May 16, 2024
Nevada
1 review
0 helpful votes
Follow Jade K.
Unfollow Jade K.
Share Review
Report Review

I LOVE VAMPIREFREAKS!
May 26, 2024

I LOVE VAMPIREFREAKS! I ordered my best friend and I our first pair of Tripp NYC pants from here and it will not be the last time I order! Every time I browse the website I'm tempted to order everything. In my opinion, it's the best way to shop for punk/alternative/goth clothes and accessories without spending hours looking for things and being able to get a good deal on most items. Overall, just pick VampireFreaks the next time you want to shop for cool stuff online, you won't regret it!

Date of experience: May 15, 2024
Colorado
1 review
0 helpful votes
Follow Erica V.
Unfollow Erica V.
Share Review
Report Review

I love the dress but it's just the tiniest bit too big. Better that too small I guess. The skirt is great and I even slept in it, it's so comfy.

Date of experience: May 15, 2024

Things arrive on time and I love the selection on the...
May 25, 2023
Previous review

Things arrive on time and I love the selection on the site.

Date of experience: May 25, 2023
Minnesota
1 review
0 helpful votes
Follow Jimmy A.
Unfollow Jimmy A.
Share Review
Report Review

Nice as F$&?
May 26, 2024

Nice as F$&? I can't complain not my normal type of pants but I'll definitely be ordering more!

Date of experience: May 15, 2024
California
1 review
0 helpful votes
Follow Danny Z.
Unfollow Danny Z.
Share Review
Report Review

Thanks thanks thanks thanks thanks thanks thanks thanks thanks

Date of experience: May 15, 2024

I have made several purchases with vampirefreaks and it's been exceptionally satisfying. Good on you guys. Well done. Wishing all the other sites mirror your service

Date of experience: May 5, 2021
Nebraska
2 reviews
0 helpful votes
Follow Andy Z.
Unfollow Andy Z.
Share Review
Report Review

Nice quality and super designs!
May 25, 2024

Nice quality and super designs! Comfortable and fast shipping.

Date of experience: May 15, 2024
Colorado
1 review
0 helpful votes
Follow Savanna X.
Unfollow Savanna X.
Share Review
Report Review

Item arrived and broke immediately upon removing from the packaging. Was not in stock for a replacement.

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 15, 2024
Vermont
1 review
0 helpful votes
Follow Arianna L.
Unfollow Arianna L.
Share Review
Report Review

Absolutely love 😻😻 looked amazing with my prom outfit

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 15, 2024