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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Too many follow up emails and the stupid 50 char limit means I have to complain about it more lengthy
Stop sending so many emails. Less emails. Don't contact me!
Prompt delivery and everything was well made. One shirt was bigger than I expected but I'll keep it.
Very helpful employees and very easy site sadly the boots I got are a little tight in the calf even after sizing up but still wearable so I can make do
Perfect order as always. My only complaint is that I don't have a big enough house or closet for all your cool stuff!
I loved the texture and fit of the pants and dress I bought! Will be returning for more in the future.
I was concerned ordering as I live in Scotland but I had a very positive experience. Kept informed about the order and well packaged.
Fast delivery, good packaging, and I appreciate the little extra gifts.
It's good I only ordered sunglasses but might order something else in the future
Notification for the package was sent hours after it was delivered and the box was a little beat up. Otherwise everything showed up in a timely manner and the product looked better than expected.
The order arrived fast and the eyeliner was great! Thank you so much
Quality on all T-shirts and umbrella definitely recommend. The only downside is that vampire free on the back of the T-shirt kind of a eyesore maybe somewhere on the back side bottom right it left would be better.
Great prices and fast shipping. Who doesn't like vampire chicks and bloody vampires?
Ordered the Spooksalotl and 6 different pins. Very impressed with the quality of each item, and shipping time was fairly quick. The items are all gifts, so will have to wait until Christmas to see the recipient's reaction.
Fast and great quality products. I love the t-shirts, they fit perfectly.
I have always had a great experience ordering from Vampirefreaks and will continue to do so.
This was my first time ordering anything from this site and I highly recommend this site. The designs on the clothing are awesome and my item was shipped out fast and packaged great!
Orders arrive in a timely manner. I like the designs. They are pleasing to the eye. I've had many compliments on my t-shirts and bags!
It delivered quickly and everything was there, overall pretty standard though I do appreciate the transparency, and emails they send you.
Ordering process was simple and quick. Everything arrived on time and as ordered.
I love Vampire Freaks! This is a great one stop shop for everything I need! I'm a fluffy individual and I love that they offer plus sizes in my range!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members