Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Georgia
3 reviews
0 helpful votes
Follow Marshella N.
Unfollow Marshella N.
Share Review
Report Review

Ordered the Spooksalotl and 6 different pins. Very impressed with the quality of each item, and shipping time was fairly quick. The items are all gifts, so will have to wait until Christmas to see the recipient's reaction.

Date of experience: June 6, 2024
Ohio
1 review
0 helpful votes
Follow Ricky G.
Unfollow Ricky G.
Share Review
Report Review

Fast and great quality products
June 17, 2024

Fast and great quality products. I love the t-shirts, they fit perfectly.

Date of experience: June 6, 2024
Virginia
1 review
0 helpful votes
Follow Cody Q.
Unfollow Cody Q.
Share Review
Report Review

I have always had a great experience ordering from...
June 16, 2024
Updated review

I have always had a great experience ordering from Vampirefreaks and will continue to do so.

Date of experience: June 6, 2024

This was my first time ordering anything from this...
October 21, 2023
Previous review

This was my first time ordering anything from this site and I highly recommend this site. The designs on the clothing are awesome and my item was shipped out fast and packaged great!

Date of experience: October 21, 2023
California
1 review
0 helpful votes
Follow Rosemary Y.
Unfollow Rosemary Y.
Share Review
Report Review

Orders arrive in a timely manner
June 16, 2024

Orders arrive in a timely manner. I like the designs. They are pleasing to the eye. I've had many compliments on my t-shirts and bags!

Date of experience: June 6, 2024
Indiana
1 review
0 helpful votes
Follow Raven G.
Unfollow Raven G.
Share Review
Report Review

It delivered quickly and everything was there, overall pretty standard though I do appreciate the transparency, and emails they send you.

Date of experience: June 6, 2024
Iowa
1 review
0 helpful votes
Follow Riley Z.
Unfollow Riley Z.
Share Review
Report Review

Ordering process was simple and quick. Everything arrived on time and as ordered.

Date of experience: June 6, 2024
Ohio
1 review
0 helpful votes
Follow Brandon C.
Unfollow Brandon C.
Share Review
Report Review

June 16, 2024

I love Vampire Freaks! This is a great one stop shop for everything I need! I'm a fluffy individual and I love that they offer plus sizes in my range!

Date of experience: June 6, 2024
Puerto Rico
1 review
0 helpful votes
Follow Anthony H.
Unfollow Anthony H.
Share Review
Report Review

Orders platform boots for my daughter and I, they both look amazing and fit well. Will definitely shop again in the future.

Date of experience: June 6, 2024
Pennsylvania
1 review
0 helpful votes
Follow Kayla Q.
Unfollow Kayla Q.
Share Review
Report Review

Love you guys!
June 16, 2024

Love you guys! I always have a great experience when shopping on your site

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
Follow Alexandria B.
Unfollow Alexandria B.
Share Review
Report Review

Amazing art work I get to carry out everyday in my morning coffee! Quick shipping and well packaged!

Date of experience: June 5, 2024
North Carolina
1 review
0 helpful votes
Follow Kendra H.
Unfollow Kendra H.
Share Review
Report Review

Very fast shipping and amazing quality products! Will definitely order from them again

Date of experience: June 5, 2024
Idaho
1 review
0 helpful votes
Follow Sean A.
Unfollow Sean A.
Share Review
Report Review

Ran across this website by accident... But it was meant to be. Super fast shipping. I will be ordering again. 🤘

Date of experience: June 5, 2024
California
1 review
0 helpful votes
Follow Ashe Z.
Unfollow Ashe Z.
Share Review
Report Review

I ordered a zip up for myself and a sweat for my bf, I loved all the different options and customization features you're provided. This was my first purchase so I even scoured reddit in hope that this website wasn't another scam and I am so overjoyed that it wasn't. I got everything I ordered, plus some extra freebies and the quality is amazing. I'll definitely be coming back for more items, the prices and quality were more than worth it.

Date of experience: June 5, 2024
Montana
1 review
0 helpful votes
Follow E H.
Unfollow E H.
Share Review
Report Review

Still have not heard back from customer service. I would love to wear my pants I ordered but they are too large and I cannot get ahold of someone to exchange for another size.

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2024
California
1 review
0 helpful votes
Follow Latori C.
Unfollow Latori C.
Share Review
Report Review

I love VampireFreaks
June 15, 2024

I love VampireFreaks. I needed to do a return they were quick to respond. Great instructions easy process.

Date of experience: June 5, 2024
California
1 review
0 helpful votes
Follow Alyssia J.
Unfollow Alyssia J.
Share Review
Report Review

Placed my order online and got my order fairly! It was like a week or two. The shirts are in great condition, nice material and flattering.

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
Follow Gail T.
Unfollow Gail T.
Share Review
Report Review

I was looking for a tumbler for cold coffee and fell completely in love with this one when I saw it. I couldn't order it fast enough. Then...it arrived. The graphics are so cool and creepy! Love it all the more! Highly recommend getting one.

Date of experience: June 5, 2024
Arizona
1 review
0 helpful votes
Follow Jason D.
Unfollow Jason D.
Share Review
Report Review

Shirt is perfect fit and fabric are just perfect. Love the buttons and the mesh

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
Follow Steph S.
Unfollow Steph S.
Share Review
Report Review

Enjoyable online experience
June 15, 2024

Enjoyable online experience. Easy to navigate. Make sure to order a size up. Recieved order rather quickly. Love my platform boots. Thank you, Vampire Freaks.

Date of experience: June 5, 2024
Minnesota
1 review
0 helpful votes
Follow Mary L.
Unfollow Mary L.
Share Review
Report Review

I feel like it took awhile to receive but once I got the items it was worth the wait. They are amazing quality and warm!

Date of experience: June 5, 2024