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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,097
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

1 review
0 helpful votes
Follow ChuckbawlZ F.
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This was my first order from Vampire Freaks. I enjoy pirate coded designs and also like heavy/death metal, so the hoodie I picked was a perfect fit for my tastes. I've looked through some of their other products and like a bunch of their other designs too. The T-shirt sale VF has going on is very tempting - despite already having too many T-shirts I may have to partake. Thanks for shipping my new favorite hoodie so quickly and painlessly.

Date of experience: March 18, 2026
Texas
1 review
0 helpful votes
Follow Shell K.
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The umbrella I received was damaged. It took days to reach a resolution with the documents they requested provided. Customer service finally made it right by sending a new one. I'm waiting for the replacement.

Date of experience: March 18, 2026
1 review
0 helpful votes
Follow Zachery T.
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Easy to shop great selection
March 28, 2026

Easy to shop great selection. Awesome product even came with some free gifts. The bag was even cool. I'll definitely order again from here.

Date of experience: March 18, 2026
1 review
0 helpful votes
Follow Cece B.
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I purchased the Elvira car air freshener and loved it! The smell is cherry and it lasted for about two weeks but truthfully I really purchased for the design 🤭 it's so cute! Very vibrant colors and double sided design! 10/10 and the staff were so kind and threw in stickers and a small pin! Thank you!

Date of experience: March 16, 2026
1 review
0 helpful votes
Follow Heather J.
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Great selection of clothes and accessories easy to use website

Although shipping took a little over 2 weeks to actually receive my package

Date of experience: March 16, 2026
1 review
0 helpful votes
Follow Michelle E.
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I ordered the Luna beanie, the raven cutting board and the moth tea light holder. Loved all of it. At the end of the order I was prompted about the mystery bag deal and since I needed some new t-shirts I went for it. Loved everything I got in the mystery bag too.

Date of experience: March 15, 2026
1 review
0 helpful votes
Follow Meg F.
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Cool hoodies, I dont regret buying them however I wont be making another purchase because the quality doesn't match the price point.

Date of experience: March 14, 2026
1 review
0 helpful votes
Follow Latrae O.
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Honestly the clothes are fire
March 24, 2026

Honestly the clothes are fire. This is my first foray into alternative/goth clothing and I had a quick slef-esteem boost after trying the pants. I bought them for a cosplay but now they're gonna be apart of my daily wardrobe. I will be back for shirts and accessories soon

Date of experience: March 5, 2026
1 review
0 helpful votes
Follow ashley H.
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I'm not even kidding dude besides the obvious great quality... it's about how the women's tshirts are actually REALLY FITTED 🤩 fits so perfect looks so good with everything🥰 I'm definitely getting more tysm🖤🔥 I bought 3 to try n now im hooked I want them all!

Date of experience: March 12, 2026
North Carolina
1 review
0 helpful votes
Follow Ylora D.
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This is my first time ordering directly from the site. I had to wait for the product in wanted to come back in stock, but it was so worth it. It was a high quality item and fit my need for drama quite well.

Date of experience: March 2, 2026
North Carolina
1 review
0 helpful votes
Follow Mary K W.
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Use this company for gifts for my daughters. They love this merchandise. Always top quality, arrives quickly and packaged carefully. So many unique and cute items. Order... you won't be sorry. They do a wonderful job with online selling.

Date of experience: March 12, 2026
1 review
0 helpful votes
Follow BRIANNA K.
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The service always fast abd friendly and the items are always great quality. Plus the stickers and pins and bags always have awesome art on them. I hang them in my house.

Date of experience: March 12, 2026
Kentucky
1 review
0 helpful votes
Follow Brea B.
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I really loved the products
March 21, 2026

I really loved the products. They forgot my tote bag but honestly didn't mind. Everything came in well except one of the pens broke. Didn't get on anything. The clothing is super soft and warm. Fits to size.

Date of experience: March 11, 2026
1 review
0 helpful votes
Follow Louie V.
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Easy site to browse through, lots of awesome items, I came across the men's kilt and immediately bought it

Date of experience: February 17, 2026
Illinois
1 review
0 helpful votes
Follow Lavinia N.
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Incredible pricing, fast shipping for an online store, and a wonderfully sweet team! Ordered a few items, and they took the time to add in some extras like stickers and a bracelet.

Date of experience: March 11, 2026
1 review
0 helpful votes
Follow Squid G.
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Good experience
March 18, 2026

Good experience. I wish the brands in your storefront had a wider selection of plus size knee highs but that's not your fault lol

Date of experience: March 8, 2026
1 review
0 helpful votes
Follow Stewart J.
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Super easy to order and I was kept up to date for the course of the order and delivery. Fun site to browse as well, maybe too fun as I'm often tempted!

Date of experience: March 7, 2026
1 review
0 helpful votes
Follow Jennifer M.
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Quick delivery and well made
March 15, 2026

Quick delivery and well made. I do find the sizing challenging given wide rage between sizes. For example, I ordered a top in size L-2XX and it's too huge for me. The s/m is too small for me and there was no option for a Large size.

Date of experience: March 5, 2026
Colorado
1 review
0 helpful votes
Follow Azar N.
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I purchased items 20 years ago and I adored them. I couldn't dress in the ways I like for a long time so It was wonderful to be able to have the same level of joy in finding things that fit my style and budget here again.

Date of experience: March 5, 2026
1 review
0 helpful votes
Follow Tony M.
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Ordering from vampire freaks is quick and easy. Thier shipping is impeccable. They take time to ensure that your merchandise is safe in transport. Been Ordering from the company for quite some time now. Will continue

Date of experience: March 4, 2026