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VampireFreaksReviews 12,355

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,084
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

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Minnesota
1 review
0 helpful votes
Follow ALICIA D.
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The items fit perfectly and they were made with great quality!

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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The experience was great
July 11, 2024

The experience was great. The shipping was fast and I received the package on time

Date of experience: June 30, 2024
Pennsylvania
1 review
0 helpful votes
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Quick and great delivery!
July 11, 2024

Quick and great delivery! The belt was amazing and was given as a gift to my wife for her birthday, she absolutely loved it and wears it almost every day! Thank you!

Date of experience: June 30, 2024
Kentucky
1 review
0 helpful votes
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I loved everything I've gotten from the stickers to my Medusa tumbler which is awesome and everyone I know wants one

Date of experience: June 30, 2024
Florida
1 review
0 helpful votes
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Very happy with my order, shipping was quick and shirt material and design are all top notch! My only negative is I am not a fan of the "VampireFreaks" logo on the back, I wish the back was blank.

Date of experience: June 30, 2024
North Carolina
1 review
0 helpful votes
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Very satisfied great boots exactly what I ordered 100% no complaints

Date of experience: June 30, 2024
Pennsylvania
1 review
0 helpful votes
Follow Lydia Q.
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Awesome umbrella, very cool i am very happy with my purchase :D

Date of experience: June 30, 2024
North Carolina
1 review
0 helpful votes
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Twas great very happy with my order:3.
No issues with order
Order was delivered fast

Date of experience: June 30, 2024
Tennessee
1 review
0 helpful votes
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Twas cool
July 10, 2024

Twas cool. Everything came in a timely manner. Very cool. Was great

Date of experience: June 30, 2024
Colorado
1 review
0 helpful votes
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Straight forward, easy and quick, will order from vampire freaks again

Date of experience: June 29, 2024
Arizona
1 review
0 helpful votes
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The dress was true to size and great quality! I will definitely be order from VampireFreaks again!

Date of experience: June 29, 2024
Maine
1 review
0 helpful votes
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Love my dress so much!
July 10, 2024

Love my dress so much! Fast shipping and great customer service :)

Date of experience: June 29, 2024
Alabama
1 review
0 helpful votes
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It was just what I wanted
July 10, 2024

It was just what I wanted. I love it. I get many compliments on it.

Date of experience: June 29, 2024
Connecticut
1 review
0 helpful votes
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Quick shipping
July 10, 2024

Quick shipping. Love your products. Recommend this company.

Date of experience: June 29, 2024
California
1 review
0 helpful votes
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Fast shipping and came in excellent condition! Thank you!

Date of experience: June 29, 2024
California
1 review
0 helpful votes
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It was great
July 9, 2024

It was great. Had a little mishap because i didn't know they didn't ship over the weekend but other than that, great experience.

Date of experience: June 29, 2024
Washington
1 review
0 helpful votes
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Package came when expected, was well wrapped and not broken.

Date of experience: June 29, 2024
Pennsylvania
1 review
0 helpful votes
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I love the variety of items that Vampire Freaks offers and website is easy to navigate

Date of experience: June 29, 2024
Kansas
1 review
0 helpful votes
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Loved it and will be shopping again. Both the shirt and coasters that I got I love them

Date of experience: June 29, 2024
California
1 review
0 helpful votes
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You have a nice selection to start, navigating the site is easy, delivery was prompt and my daughter loved what was purchased!

Date of experience: June 29, 2024