VampireFreaksReviews 12,361
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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Got my order im super happy with my shirt, it fit the way I like it and the order came when expected.
This shirt is so cool and I've gotten so many compliments on it.
An item I purchased was out of stock, but was still on the website for almost a month after that item was cancelled from my order. Shipping took longer because of the back and forth on the out of stock item.
Great delivery within two weeks! Also had very great sizing!
Fangtastic. Awesome selection in many sizes. My son has entered his goth phase and is well supplied.
No problems what so ever! I would definitely order from them again.
Exactly what I expected. I have gotten complements on all my shirts and asked where I got them.
Vey fast delivery, it was wrapped very well, but the alligator skull came broken (probably happened when manufacturing). It sits on my shelf with the top of the skull on the bottom and still looks really cool, but I was bummed it came broken. Also my pajama set by livley ghost was drastically miss sized. I ordered a 3x because I wanted it to be bigger on me, (I wear a 1x for reference) it fit like a regular size large. But even so, my complaints are still not enough for me to not shop with you guys. I love the unique products you have available. We all have things that either work out perfectly or don't when you order online. I like how you reach out saying when it's been shipped and when it's been delivered! Everything else that I ordered came in perfect.
Beautiful skirt, feels really heavy and can be styled with so many cute tops!
Great service from your company. Problems with the courier tracking after a third party hand-off though.
Easy and quick. My husband loved the tank top. Bought for his birthday
Website is easy to navigate, multiple great items and item photos, delivered items were high quality and arrived quickly.
I never received shipping information and it arrived in the mail in greater than 15 days
Belt is nice I do wish i could have gotten a bigger belt but overall fits well
Great thanks I definitely enjoyed my order and I did open it when it had arrived
My order got to me quickly and was intact, all 4 of the blood red skull shot glasses look perfect, they were a gift for a friend and they absolutely loved them.
I love this website, they make being non-normal-like so much easier for me as a gothy metalhead living in a small town full of stores that only cater to the boring trend loving sheeple-folk.
The product was exactly what I expected. Product was delivered as expected.
Everything went as it should. VampireFreaks is awesome. Thank you!
Apparently you ask if I received my order
Then you ask a star rating of service
But then you force a comment
I'll leave the high star rating this time but think about how you force someone to write comments in the future and how I could have just clicked away without giving them at all
Nothing but good experiences shopping with this company. Also love the little freebies that are included in my orders.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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