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VampireFreaksReviews 12,361

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,085
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Very pleased with my purchase!
July 13, 2024

Very pleased with my purchase! Shipping was fast, and the item quality is fantastic! Will definitely order again.

Date of experience: July 3, 2024
Utah
1 review
0 helpful votes
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Purchased as a birthday gift for my wife! We both love them!

Date of experience: July 3, 2024
Illinois
1 review
0 helpful votes
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I was extremely happy and satisfied with my order and the quick delivery

Date of experience: July 3, 2024
Rhode Island
1 review
0 helpful votes
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Date of experience: July 3, 2024

Fast and easy
August 7, 2021
Previous review

Fast and easy

Date of experience: August 7, 2021
Texas
1 review
0 helpful votes
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The bag came perfectly and is very roomy! Wasn't expecting it to be so big but then again i'm pretty useless when it comes to sizes

Date of experience: July 2, 2024
California
1 review
0 helpful votes
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Bought a jersey devil sweatshirt and it was the perfect quality, and material for those who dont like overly thick and bulky hoodies! Fits not too small but not incredibly baggy! Just right fit. Also perfect for someone like me who wears sweatshirts all year around lol

Date of experience: July 2, 2024
Oregon
1 review
0 helpful votes
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I absolutely love this store
July 12, 2024

I absolutely love this store. Great products and fast shipping.

Date of experience: July 2, 2024
Michigan
1 review
0 helpful votes
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Great products, fast shipping
July 12, 2024

Great products, fast shipping. Products arrived as described and packaged well. Very happy with my purchase

Date of experience: July 2, 2024
Canada
1 review
0 helpful votes
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Excellent positive remarks love the store positive...
July 12, 2024
Updated review

Excellent positive remarks love the store positive nothing wrong with vampire freaks

Date of experience: July 2, 2024

Bought nice boots become vip enjoying the look of them by demonia

Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
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The return process was very easy to understand, and it was fast!

Date of experience: July 2, 2024
California
1 review
0 helpful votes
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Great prices!
July 12, 2024

Great prices! Wonderful Customer service! Well packaged & quick shipping!

Date of experience: July 1, 2024
Arizona
1 review
0 helpful votes
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Comfy shirts
July 12, 2024

Comfy shirts. Items as described. Fast and friendly service.

Date of experience: July 1, 2024
Arizona
1 review
0 helpful votes
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Super rad product and delivery was early! Can't wait to order again!

Date of experience: July 1, 2024
Hawaii
1 review
0 helpful votes
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Such a perfect shop to find your basic spooky needs 🖤 and overall very sweet customer service, etc. I will be coming back to purchase more cute sh*tttt

Date of experience: July 1, 2024
Georgia
1 review
0 helpful votes
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This store is amazing, they ship on time!
July 11, 2024
Updated review

This store is amazing, they ship on time! And i bought 3 items from here!

Date of experience: July 1, 2024

My first time actually buying pants from here
August 17, 2023
Previous review

My first time actually buying pants from here. I glad did buy from here

Date of experience: August 17, 2023
New Jersey
1 review
0 helpful votes
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VampireFreaks was very quick with a response when I bought the wrong size by mistake. I got an email back within one business day and I received my replacement items just in time for an event!

Date of experience: July 1, 2024
Ohio
1 review
0 helpful votes
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Love the fast shipping and the stuffed animal is amazing! Will deff buy from them again!

Date of experience: July 1, 2024
Missouri
1 review
0 helpful votes
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They had fast shipping and great products that I could bot find anywhere else

Date of experience: July 1, 2024
Arizona
1 review
0 helpful votes
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Amazing!
July 11, 2024

Amazing! Everything is such high quality and so soft! My new favorite pieces in my wardrobe <3

Date of experience: July 1, 2024
Tennessee
1 review
0 helpful votes
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Processing is timely
July 11, 2024

Processing is timely. Build points. No website usage problems. Fair pricing. Never had an issue of anything arriving damaged or anything missing.

Date of experience: July 1, 2024