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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,099
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Wonderful, I Love VampireFreaks Clothing and other stuff etc... and finally a place for a plus size goth to get clothes that fit, i can even get over sized and be comfy, i have texture/feeling issues and it's been a struggle to go full goth when the stores around you are only for small girls, also i feel sexy, i can have clothes that make me feel good about myself... and i only have one shirt atm and now i plan on getting more clothes etc. from here when i can...

Date of experience: July 12, 2024
Missouri
1 review
0 helpful votes
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It was great I'm glad to order from you guys again! I love your selection of brands and styles available as well.

Date of experience: July 12, 2024
Massachusetts
1 review
0 helpful votes
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I haven't been able to wear shirt I purchased because the image printed on the shirt is too hard. I washed it a few times but it's still tough. I didn't want to be a bother. 🖤

Date of experience: July 12, 2024
Florida
2 reviews
0 helpful votes
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Adore these items will buy again, I enjoy the selection, the service the speed I g9t the items smd just the overall vibe

Date of experience: July 12, 2024
Wisconsin
1 review
0 helpful votes
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First time ordering and honestly everything went smoothly! I've known about VF back when there was the forums on here and finally now decided to order. Everything came fast and no issues at all! Thank you!

Date of experience: July 12, 2024
Mississippi
1 review
0 helpful votes
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Arrived very quickly!
July 22, 2024

Arrived very quickly! Comes with a cute little bracelet too! Bought my hoodie and it came within two weeks which was surprising. No weird smells or stains or anything i love it i wear this hoodie literally everyday

Date of experience: July 12, 2024
Minnesota
1 review
0 helpful votes
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Very fast on delivery!
July 22, 2024

Very fast on delivery! Overall pretty happy with my transaction.

Date of experience: July 12, 2024
France
1 review
0 helpful votes
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That perfect, i have my plush and the little gift, i love it! I hope much plush come soon in your store

Date of experience: July 12, 2024
Kentucky
1 review
0 helpful votes
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My order came pretty quickly and the product was good quality!

Date of experience: July 11, 2024
Michigan
2 reviews
3 helpful votes
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It was very good
July 21, 2024

It was very good. If I'm looking for more horror or goth merch, I'll start here.

Date of experience: July 11, 2024
Michigan
1 review
0 helpful votes
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Super excited for the new death note Tripp pants!
July 21, 2024
Updated review

Super excited for the new death note Tripp pants! The pants look great!

Date of experience: July 11, 2024

Always good
November 8, 2020
Previous review

Always good

Date of experience: November 8, 2020
Texas
1 review
0 helpful votes
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Fast shipping and friendly customer service! Products are amazing quality and I will be ordering again!

Date of experience: July 11, 2024
Tennessee
1 review
0 helpful votes
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Great time shopping here
July 21, 2024

Great time shopping here. Loved it and loved my order that I got

Date of experience: July 11, 2024
Florida
1 review
0 helpful votes
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Excellent shirts, fit great, nice feel. I browse the shop often for new things. It's fun!

Date of experience: July 11, 2024
New York
1 review
0 helpful votes
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I got what I ordered!
July 21, 2024

I got what I ordered! Minus the stickers which I wouldn't have noticed, except for the little note telling me that I could keep said stickers if there was a return issue. I also got a pair of pants that was advertised with a small chain on the waist that wasn't with the pants. Not a big enough issue to message about but I do wish I had it.

Date of experience: July 11, 2024
Germany
1 review
0 helpful votes
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Very good, quick shipping time from US to EU! I wasn't given a customs receipt on delivery however, so i had to pay an extra fine that came in the post. I don't know if that's on the company or dispatch service however, so I don't blame you!

Date of experience: July 11, 2024
Texas
1 review
0 helpful votes
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It's a nice website, thanks for making it easy to shop here. Mg

Date of experience: July 11, 2024
Oklahoma
1 review
0 helpful votes
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The items are amazing every month!
July 21, 2024
Updated review

The items are amazing every month! I always get cooler and cooler stuff!

Date of experience: July 11, 2024

I love seeing all the great products at great prices!
January 3, 2024
Previous review

I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!

Date of experience: January 3, 2024
California
1 review
0 helpful votes
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Love my thu thu
July 21, 2024

Love my thu thu. Dope backpack. He fits a whole phone and everything. He's huge but super dope. I put all kinds of jewelry on him and spikes and lights. And pins. He's pimped out.

Date of experience: July 10, 2024
Illinois
1 review
0 helpful votes
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Fantastic store with lots of options
July 21, 2024
Updated review

Fantastic store with lots of options.
My backpack is durable and fits what I need
The crystal ball holder is awesome

Date of experience: July 10, 2024

The website wouldn't let me log in which was frustrating. Once I got it to work it was fine

Date of experience: June 1, 2022