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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Wonderful, I Love VampireFreaks Clothing and other stuff etc... and finally a place for a plus size goth to get clothes that fit, i can even get over sized and be comfy, i have texture/feeling issues and it's been a struggle to go full goth when the stores around you are only for small girls, also i feel sexy, i can have clothes that make me feel good about myself... and i only have one shirt atm and now i plan on getting more clothes etc. from here when i can...
It was great I'm glad to order from you guys again! I love your selection of brands and styles available as well.
I haven't been able to wear shirt I purchased because the image printed on the shirt is too hard. I washed it a few times but it's still tough. I didn't want to be a bother. 🖤
First time ordering and honestly everything went smoothly! I've known about VF back when there was the forums on here and finally now decided to order. Everything came fast and no issues at all! Thank you!
Arrived very quickly! Comes with a cute little bracelet too! Bought my hoodie and it came within two weeks which was surprising. No weird smells or stains or anything i love it i wear this hoodie literally everyday
Very fast on delivery! Overall pretty happy with my transaction.
It was very good. If I'm looking for more horror or goth merch, I'll start here.
Super excited for the new death note Tripp pants! The pants look great!
Fast shipping and friendly customer service! Products are amazing quality and I will be ordering again!
Great time shopping here. Loved it and loved my order that I got
Excellent shirts, fit great, nice feel. I browse the shop often for new things. It's fun!
I got what I ordered! Minus the stickers which I wouldn't have noticed, except for the little note telling me that I could keep said stickers if there was a return issue. I also got a pair of pants that was advertised with a small chain on the waist that wasn't with the pants. Not a big enough issue to message about but I do wish I had it.
Very good, quick shipping time from US to EU! I wasn't given a customs receipt on delivery however, so i had to pay an extra fine that came in the post. I don't know if that's on the company or dispatch service however, so I don't blame you!
It's a nice website, thanks for making it easy to shop here. Mg
The items are amazing every month! I always get cooler and cooler stuff!
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
Love my thu thu. Dope backpack. He fits a whole phone and everything. He's huge but super dope. I put all kinds of jewelry on him and spikes and lights. And pins. He's pimped out.
Fantastic store with lots of options.
My backpack is durable and fits what I need
The crystal ball holder is awesome
The website wouldn't let me log in which was frustrating. Once I got it to work it was fine
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

