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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Grumpy bear :) grumpy bear :) grumpy bear :) grumpy bear :) grumpy bear :)
The pants are absolutely amazing. I've been wanting a pair for awhile and I finally grabbed my a pair. I love being able to turn it into a pair of shorts it's perfect for the dying heat. Definitely getting another pair
I got a cool pen and a couple of stickers for free with my order that I wasn't expecting. I got all my items delivered on time, as ordered, and in excellent condition.
No issues experienced, product arrived quickly and in good condition
It was fine, the order got here on time, and it's a great fit for me
My Mug hadn't arrived and I called cust.svce. The photo the delivery guy took helped me track down where it was delivered, to a former neighbors apt!
Love my Vincent Price Mug!
Very well packaged, I love the stickers and post cards. Beautiful packing.
Easy to purchase and came when expected. My order was everything I wanted and expected from the site.
Always a great experience ordering from Vampire Freaks. They have awesome merch.
Great online store to shop, tons of super cool merchandise. Good quality products.
Love the dress I just got from here. So unique!
And it came with some cute little freebies 🥺
Love it! Thank you!
Felt kind of silly putting it such a big box with three empty spaces of four just for one bottle of nail polish. Other than that got delivered fine, no issues with packaging, product seems to be fine (I just need to learn better nail practice)
The purchasing process itself was really easy, I wish the Shop app was more organized but that's an issue with the app not the brand. The mystery 3 pack had really good picks and super cute freebies! Would definitely purchase again for some sick tshirts to spice up my wardrobe.
Great quality and fast shipping! Would definitely recommend!
I had a very pleasant experience shopping with vampire freaks. All the clothing fit well also. Frequent alerts to keep me updated on the status of my order, and overall just a wonderful experience. Definitely will shop again.
My FAVORITE new clothing line! My orders arrived quickly and always included a little extra "thank you" goodie! From the crop tops to the hoodies, everything is COMFORTABLE!
True to it size. Very comfy and soft.
I am 5 4 weight at 135 pounds. I got a medium size
Fast shipping
Cool packaging
And my items were well cared for and as advertised
Love this site But I think the sizing charts need more clarity there isnt anything that tells me what 36/34 is measuring or what 9/29 is measuring.
Fantastic! Good quality, True sizing. Love that place. Gen
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members