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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Honestly love vampirefreaks, was super thrilled to get my items before my trip and they were amazing. I threw everything on at once and ran around excited.
Found what I was looking for and received it in less time than I thought it would take. Seems to be quality merchandise.
Product shipped promptly and was found to be as described.
They fit great and are composed of good material.
Really helpful about returning an order that was return already.
Everything was very convenient and easy!
Fast shipping, good quality tank top! Just wish the design on the tank top wasn't that thick plastic coating. Hoping it softens in the wash
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Very nice product love the tripp pants will definitely buy more
Product is great came with some extra freebies high quality though it took a while order on June 20 arrived on July 15
Great quality and overall shopping experience was smooth and everything was packaged with care.
Awesome happy with everything I received. Good quality on all products easily remove the tags and comfortable. Never had an issue and ordered quite a few times.
Love your service, great quality. Definitely ordering again
Loved my order! Thanks you so much! I was happy to get these items!
The sweaters fit nicely. I'm a 3X so most 1 size stuff doesn't work but these were exactly what I was looking for
Shipping took a very long time but the clothes are nice. The hoodie is super soft
Very easy to order from and very fast delivery thank you. Highly recommended.
The dress reeked of what I can only assume was diesel fuel from being shipped overseas. I was sent a second one without bothering to check to see if it stunk too (and it did). I've had to let it hang to off-gas, and will be using a steamer with essential oils to try and fix it before the event.
Loved the item and shipping was fast. Very soft and is exactly what I was looking for
The boots fit really well. Heavy,, but beautifully made, and speedy delivery.
The items came pretty quick and everything is accurate! I Would recommend this shop to anyone especially if you're looking for gifts.
Adorable 🥰 and comfortable alternative clothing and accessories
I was wanting to purchase some suspenders and found suspenders on this website. I purchased them and then later regretted it when the suspenders snagged a bit when I was adjusting the sizes. Oh well, lesson learned.
Shipping was super fast, would definitely shop here again!
Delivery was on time and items well packed, will definitely shop again in the future.
Always love the quick and easy process. This time around I had to exchange an item because it was too big but I love it soooo much I'm anxiously awaiting the smaller size so I can wear it. Sucks you guys are backlogged but that's what you get for being so damn popular
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members