On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Geode
Anthropologie
ASOS
Boohoo
Dia & Co
Eloquii
Huckberry
Revolve
Shop Akira
Sundance
Neiman Marcus
Ulla Popken
VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
VampireFreaks do not disapoint wirh their items, the gat is amazing qaulity very happy wirh my purchase
No complaints had a good experience would shop there again.
This has been my go to site for t-shirts and hoodies for the last 4 years, and I have never been disappointed. The quality of the products is always great, and they always have designs that perfectly first my aesthetic
Found a cpl candle stick holders that I couldn't live without and ordered them from shop. Good experience and shipping was fast. Super happy with purchase!
I got the black and white bone cat stuffed animal. Stuffy is cute and it arrived on time. Great Service!
Wish they had long shirts. But the graphics are dope. I would buy all my shirts from them if they had talls.
This dress came right on time and was absolutely stunning and great material.
I was so happy because both of these orders came in so quickly!
I love my new purse! Would recommend to anyone who is looking for a nice bag.
Great selection, amazing products, excellent customer service, and fast shipping!
My product was packed with love and care.and I can't wait to order again.I will be a faithful customer from here on out.love this company..
Had no issues with ordering, would definitely purchase again from them!
Package came in timely manner and I absolutely loved my order!
Love the aesthetic I love the pins and patches and there style
I like it good service love the little free goodies they send it every order
Best clothes I've ever bought! The graphics are beautiful the material is soft and comfortable. They fit perfectly as well. Definitely will be buying again.
The details on the clothing is amazing and the clothes are soft and fits perfectly. Definitely gonna be buying more clothes.
Great service and even greater product! I absolutely love my new wallet.
I ordered 3 items and all were exactly as described and came earlier than expected. I'll be wearing one for an upcoming aerial show.
I love you guys, my order came to me fast and was accurate, I can't wait to start using my new stuff
Sometimes.ws shipping takes way to long. But it's worth it for cool merch
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members