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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,102
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Benni C.
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Super fast shipping and delivery and the quality of the dress is amazing!

Date of experience: October 2, 2024
Canada
1 review
0 helpful votes
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Perfect
October 12, 2024

Perfect.
Next time assure you that the borders fees woll be included in the overall price.

Date of experience: October 2, 2024
New York
1 review
0 helpful votes
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Good experience, very good quality t shirts, and other items I got were all nice quality too.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Loved the fast shipping and the way my item was packaged. Great checkout and good customer service with the item I ordered.

Date of experience: October 1, 2024
Virginia
1 review
0 helpful votes
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Awesome design, a killer price, love that it is adjustable!

Date of experience: October 1, 2024
Australia
1 review
0 helpful votes
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Absolutely love the items I bought, the jumper/ sweater...
October 12, 2024
Updated review

Absolutely love the items I bought, the jumper/ sweater is so soft and comfy 😍 👻 and the shorts are really cute

Date of experience: October 1, 2024

Brilliant as always, the items I've purchased are...
April 13, 2024
Previous review

Brilliant as always, the items I've purchased are amazing and the people are great definitely worth shopping here.

Date of experience: April 3, 2024
New York
1 review
0 helpful votes
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My experience was so fast and efficient. I was trying to find a skirt that was now discontinued from the market and this was my first time ordering from them and i got what i wanted!

Date of experience: October 1, 2024
Canada
1 review
0 helpful votes
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Easy and quick to order on website with quick delivery. Very satisfied with the items I have received.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Love the back pack but the studs unfortunate r falling off it

Date of experience: October 1, 2024
Virginia
1 review
0 helpful votes
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I had a great experience with VampireFreak. From ordering, to being updated on status of order, to the final products being delivered. I love everything I've bought and definitely plan on being a repeat customer.

Date of experience: October 1, 2024
Maryland
1 review
0 helpful votes
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Fast delivery, great product
October 11, 2024

Fast delivery, great product. Will order again in the near future. Thanks

Date of experience: October 1, 2024
Oklahoma
1 review
0 helpful votes
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One of the easiest shops I have ever ordered from and greats products. I LOVE my little Cthulhu he is AWESOME!

Date of experience: October 1, 2024
Canada
1 review
0 helpful votes
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Great products and fast shipping!
October 11, 2024

Great products and fast shipping! Both vases are beautiful and high quality. Very happy with my purchase.

Date of experience: October 1, 2024
Florida
1 review
0 helpful votes
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I love Halloween and living in Florida you have to carry a water bottle around. I searched all over the internet for a Halloween themed water bottle and finally found the water bottle with the haunted house and bats at VampireFreaks. It works as it's suppose to and looks great! I 🧡 it!

Date of experience: October 1, 2024
New York
1 review
2 helpful votes
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Vampirefreaks has awesome prints shirts! The fabric is soft and comfortable. Plus, easy returns if the size isn't right! My husband loves his long sleeve shirt and I love the woman's cross back tank tops!

Date of experience: October 1, 2024
Illinois
1 review
0 helpful votes
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Absolutely amazing and wonderful service. The outfit material and quality wad great

Date of experience: October 1, 2024
Pennsylvania
1 review
0 helpful votes
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Great selection easy to find items fast shipping will definitely be ordering again

Date of experience: September 30, 2024
Maryland
3 reviews
0 helpful votes
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The printed design was bad but customer service was quick to help the situation and had my new shirt right away! Thx so much!

Date of experience: September 30, 2024
Wisconsin
1 review
0 helpful votes
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I ordered the Mystery Hoodie pack and everything I received was perfect! Will definitely be ordering from here again.

Date of experience: September 30, 2024
Ohio
1 review
0 helpful votes
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Easy ordering, great sale prices, and fast delivery. Thank you!

Date of experience: September 30, 2024