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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The items arrived on time, but I returned them as they did not fit well and were too expensive for the fit not being flattering
Delivery was super fast under 8 days I think received all my order in one package and came with some cute stickers and stuff
Great selection of unique merchandise; found the best lipstick ever.
The shirt I ordered looks and fits great. It is very well made.
Been looking for a good quality black mesh undershirt to replace one I had gotten in college at, like, Urban Outfitters, and everything I could find was terrible quality fast-fashion garbage. VampireFreaks offered literally exactly what I wanted for a bit of a higher price than Shein, but that price reflected in the quality and experience. Shipping was quick, the shirt was perfect, and they threw in some cool stickers and pins!
Fast shipping and great quality selection to chose from. Reasonable prices.
The site itself was great, the company was great, but I keep receiving multiple emails asking me to review. I cannot simply say that I received the order as it is redirected to a site requiring a review of at least 50 characters. I would've been happy to just rate 5 stars, but requiring several answers of at least 50 characters, and spamming emails asking for reviews is annoying and unprofessional. I will not be ordering from vampirefreaks again.
Great products. Love the Tripp pants that I ordered! Fast and free shipping. Couldn't ask for more. I'll continue to buy from you guys.
Really great and lots of freebies! Thank you so much!
The coat was a little small but we managed to make it work perfectly for another outfit instead! Quality was amazing and customer service was stellar.
The experience was great! Beautiful gifts for friends ends and a few for me. ;)
They were able to get me point in the right direction in getting my package delivered to the correct address since I input it wrong the first time.
Legs run a little long, but other than that it fits great! My only complaint is that the tie for the drawstring is huuuge and uneven. Very comfortable, though.
Good quality, nicely fitting shirt, delivered timely, with lots of stickers in my bag
Shipped extremely fast. Order came as described and fit according to size chart. Great experience!
Shipping time is amazing, the quality of items is really good, and the service is amazing. Frequent email updates and free 10% codes with my orders. I would highly reccomend
Site was easy to use product came timely and exceeded expectations
So far gotten a couple things here and delivery seems to always be on track and the quality of items are good!
Everything fit perfectly and arrived in a timely manner! The designs are excellent, the jackets I got have been a mainstay in my outfits since.
The item arrived promptly and as described. I have ordered a couple of things from here and would again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members