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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Excellent service really pleased
December 11, 2024

Excellent service really pleased. I will continue to order from this site :)

Date of experience: December 1, 2024
California
1 review
0 helpful votes
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Everything came very quickly, and it all looked real good quality

Date of experience: November 30, 2024
New Hampshire
1 review
0 helpful votes
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I was happy until I kept receiving these emails requesting "order received" confirmation to lead to a feedback request trap.

Date of experience: November 30, 2024
Massachusetts
1 review
0 helpful votes
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Great company
December 10, 2024

Great company. I always have an amazing experience with both products and service!

Date of experience: November 30, 2024
Maryland
1 review
0 helpful votes
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I received my order as described, it looks good great sweater.

Date of experience: November 30, 2024
New Jersey
1 review
0 helpful votes
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It's always a pleasure shopping at Vampirefreaks
December 10, 2024
Updated review

It's always a pleasure shopping at Vampirefreaks. Thank you again!

Date of experience: November 30, 2024

I always love shopping here!
April 16, 2024
Previous review

I always love shopping here! Everything is fits true to size, responsible, packed great and ships fast!

Date of experience: April 6, 2024
Michigan
1 review
0 helpful votes
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I order it for my daughter for Xmas an it came on time an I'm happy with he product

Date of experience: November 30, 2024
Minnesota
1 review
0 helpful votes
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Very quick service
December 10, 2024

Very quick service. Love everything I have ordered. Will order more in the future. Thank you.

Date of experience: November 29, 2024
Louisiana
1 review
0 helpful votes
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Awesome products as always and customer service was...
December 10, 2024
Updated review

Awesome products as always and customer service was amazing!

Date of experience: November 19, 2024

Wonderful!
November 12, 2023
Previous review

Wonderful!

Date of experience: November 11, 2023
Tennessee
1 review
0 helpful votes
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Ordered these boots for Halloween only three days beforehand and they showed up the day before exactly like they said they would on the shipping time

Date of experience: November 29, 2024
Canada
1 review
0 helpful votes
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Easy to navigate the website, found exactly what I wanted!

Date of experience: November 29, 2024
California
1 review
0 helpful votes
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The process was very fast and smooth
December 9, 2024

The process was very fast and smooth. I am glad I ordered this skirt.

Date of experience: November 29, 2024
Maryland
1 review
0 helpful votes
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The product was exactly what it said, the quality was great, and I received the item earlier than expected.

Date of experience: October 29, 2024
California
1 review
0 helpful votes
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I have made multiple purchases from VF. I live across the country from them, so there have been some delays with deliveries. That has not been a problem. VF has packed items carefully and so far everything has been in good shape. I like their clothes, housewares, and other items that I received to date. They do have things I don't find in other places. I am small in stature and size, I can't always tell how some clothes will fit, I really could use height and size of models to venture a guess, that info isn't listed much, I am lucky I guess I do like oversized things. I have already made another purchase from them, and I look forward to delivery.

Date of experience: November 28, 2024
California
1 review
0 helpful votes
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Hice dos compras y las dos fueron excelentes! Y mis Romeo y Julieta están preciosos! Fueron en tiempo y llegaron en perfectas condiciones

Date of experience: November 28, 2024
Canada
1 review
0 helpful votes
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Awesome First Experience with VampireFreaks!

I recently discovered VampireFreaks and just placed my first order, and I'm honestly blown away by the whole experience. As someone who's into alternative fashion, I've been looking for a store that truly offers unique styles, and VampireFreaks definitely delivers.

The website is super easy to navigate, and there are so many cool options to choose from—everything from gothic clothing to edgy accessories. I ended up getting a couple of graphic tees and a set of silver rings, and they look even better in person than they did online! The quality is great, and the designs are exactly what I was hoping for—dark, stylish, and totally my vibe.

The checkout process was smooth, and my order arrived on time, well-packaged, and in perfect condition. I also appreciated that I got email updates with tracking info, which made me feel more confident as a first-time shopper.

I'll definitely be coming back for more! If you're new to the store like I was, I highly recommend giving it a try. It's got something for everyone who loves unique, alternative style. Very happy with my purchase and looking forward to future orders.

Date of experience: November 28, 2024
Texas
2 reviews
0 helpful votes
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The hoodie shipped pretty fast, I didn't have to wait too long, I've already washed it twice and the color and design still there.

Date of experience: November 28, 2024
Indiana
1 review
0 helpful votes
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I love the clothes I ordered from you guys and will definitely be ordering more. Thank you! :)

Date of experience: November 28, 2024
California
1 review
0 helpful votes
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Love ALL of the items that the store has to offer, very hard to choose between the awesome styles and variety of items

Date of experience: November 28, 2024
GB
1 review
0 helpful votes
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My son loves his trousers, very quick delivery, would...
December 8, 2024
Updated review

My son loves his trousers, very quick delivery, would definitely buy from vampire freaks again

Date of experience: November 27, 2024

My son loved his hoodies, good quality, wash well
May 20, 2024
Previous review

My son loved his hoodies, good quality, wash well. Would order again

Date of experience: May 10, 2024