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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I love shopping with vampire freaks always helpful and love their stuff my favorite store will always come back for more amazing items.
It was $#*!in and I really appreciate the goth awesomeness that is the Vampire Freaks brand. Keep kicking $#*! in the new year
Easy-to-navigate website; received order as described with no delivery issues.
Very communicative; item ordered was on back order so it took a little longer before shipping but I was given a heads up and it still came promptly! My package was shipped as soon as the product came in.
I always had great experiences with Vampire Freaks! Their shipping is quick and efficient and always includes stickers! Thank you for my blouse!
Transactions were very easy and simple. I needed to exchange a skirt due to sizing issues. The process of requesting the exchange, getting the item back to Vampire Freaks, and getting another size back took as little as two weeks. Now I wear it all the time! Thank you so much!
I love my new sweatshirt and long sleeve tee! I have ordered other shirts from Amazon and they shrink.
Made an order in less than 5 minutes and shipment got here in under a week.
The hardest part was figuring out my size. And they still had it. A lot of places don't which is discouraging (I got small feet so I am stuck in women sizes often). Simple find a pair of boots I vibed with, selected the size and then that was it. Very easy, no issues.
Love it an very satisfying. Has everything I like. Well recommendable.
Great prices, great product, fast delivery. Will definitely be ordering again.
.👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻😆👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
I love the mystery shirts. This is my second time ordering them.
The clothes available are honestly so unique and well priced. I'd never be able to find anything like these in Australia. Thank you for shipping to my country
It was very fast and I liked the extra things that were sent with my order
My order arrived on time within a week. The Werecat figurine came packaged securely in a box and there was no damage. I purchased it as a Christmas present for my mom who loves both werewolves and cats!
I've been a customer of VF for a very long time, my experience never disappoints!
VampireFreaks is great! Every item I have gotten is good quality and their size charts are actually accurate. They also have very fast shipping and I've purchased from them a couple times now with no issues whatsoever. They also reach back out through email to make sure you got your packages!
Shipping was quick and received my order! Very pleased with the product (:
Items shipped super fast, well protected and all around great experience!
Love VampireFreaks! Product is as described, I absolutely love it!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members