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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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Didn't get many updates about tracking my order. Just an "order confirmed" email and a delivery confirmation a day after I got the stuff. Everything else was good. Got some nice stuff in the mystery bag.
Very great! I've bought a couple things already and loved what I've bought! Definitely going to buy more items soon!
I have ordered from VampireFreaks before. They have great service and are very friendly. If you have never ordered from them before, you really should. Never disappointed
I recently placed two separate orders, and I am pleased to report that both were shipped promptly and arrived in excellent condition. The tops are of superb quality, and the belt is truly beautiful. All items are exceptionally well-made, and I wholeheartedly recommend them. I am absolutely delighted with my purchases.
The fan is beautiful! The mesh doesn't allow as much air movement as I'd expected, but it's a great item.
I was a little iffy being new to Vampire Freaks, but after some thinking I decided to go for it ans get this cape I've been wanting. It was totally worth it and I hope to buy more from here.
The customer service representative helped me quickly and efficiently. I ordered a replacement for my water bottle cap because it had broken after a few years of using it.
My item came when expected. It is great quality and looks beautiful in my bathroom!
I appreciate the updates, and especially the confirmation that it was delivered. Thank you for going above and beyond! I look forward to being a repeated customer!
A great selection of alternative/goth clothing. Shipping took around 5 days, but once shipped it arrived to me very quickly! Overall my experience with VF was positive and would order from them again.
The website was easy to navigate and I got my hoodie very quickly. It's good quality and super comfortable. I'll definitely be ordering more
My experience is always been wonderful with your company I'll be ordering more stuff I just got to take a minute I love the stickers you send us the cards everybody loves everything they've received from me so your product is wonderful Thank you very much
I never bought things from here before so I was a little curious of how the boots where gonna be but I'm really happy with them and how well the look and feel and definitely would recommend!
All good. The necklace I purchased was very small and so the measurements I feel need to be included in the description because if I didn't have an extension chain it would fit a child. THANK YOU... ALL GOOD
I paid for 2 day business shipping and received it 8 business days later. What was the point of paying for extradited shipping if you can't deliver.
Loved my first purchase w/VF. My biggest complaint is a lack of filter ability. I'd also like to see a better plus size section as well.
Such a great fit, great graphics, nice material and on the t-shirts there a little bit longer than normal which I like very much.
Thanks V. F.
Clothes were good quality, shipped and delivered quickly. Overall amazing experience. Will definitely order from again in the future.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

