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ValueMyStuff Reviews Summary
The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.
This summary is generated by AI, based on text from customer reviews
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While I was disappointed with the results being of a much lower value than I had anticipated, the service was very easy to use. It was so easy, I decided to get appraisals on a few more items so bought more credits but for some reason was unable to use the code for discount.
We were extremely impressed by the valuation we received, very detailed and well-written by someone with an obvious passion for objects like ours. Thank you!
Thank you for your kind feedback David. At VMS we are indeed very passionate about the items we appraise. Our specialists have many years and cover a wide range of expertise.
We hope to have the opportunity of working with you again.
The VMS Team
So far so good. I did one of these with another website and never got my appraisal. Hoping for better results this time.
Appraisal arrived on time and the information provided was very helpful.I will use this service again and highly recommend.
Having an old bronze sculpture sitting on a cupboard top collecting dust for the last 58 years or so, somehow once acquired by my grandfather who died in 1965, I recently identified through web browsing the sculptor who created it. Being unable to control my curiosity, I needed to find out what the value of the sculpture might be. I took some photos and sent to "ValueMyStuff" requesting a value of this relic. "ValueMyStuff" were very quick in satisfying my curiosity, and provided their appraisal report within two days of my request. Thank you VMS.
Thank you for your feedback, we are delighted to have been able to be instrumental in discovering more about your sculpture.
Our fees are indeed available to view on our website in US, GBP, Euros and SEK. Simply scroll to the bottom of the homepage and click on the relevant flag for the currency of your choice.
The VMS Team
I was hoping my appraiser would have provided an appraisal for the picture and frame separately from the overall value restored or not. Plus, where in my area I could take it to do such restoration.
Thank you for your feedback.
To explain, if we may, frames and pictures are two separate specialist fields, so that they need to be submitted separately for two separate reports.
With regard to restorers in your area, I am afraid we would have to keep an extensive database in order to have access to that information as we support clients throughout the world with the appraisal of their items.
We would instead suggest you contact a local auction house as they should be able to recommend local restorers.
Thank you for your suggestions on our certificates, which I will certainly forward to our Developers.
The VMS Team
I had a nice experience during the process. I am so excited to receive the evaluation.
Thank you for your feedback Diana, we are so pleased to hear you enjoyed using our site.
We will be in touch again with your report soon.
The VMS Team
They were nice enough to contact me for more details!
Thank you for your kind comments Marcia, we pride ourselves on our client service.
The VMS Team
My experience was positive and it gave me a good idea what my lamp was worth in its present condition. It's definitely worth fixing up!
Thank you for your kind feedback Joseph.
Please do contact us on [email protected]. We will do our best to provide some further insight on your lamp.
The VMS Team
This site is easy to use and reasonably priced. The information in the appraisal expanded my appreciation of the objects appraised.
Easy navigation and process of loading the photos
Very easy
Quick response. Accurate appraisal with thanks. Good
The application process was straight forward and uploading of the photos/documents was easy.
Thank you for your valuable feedback. We strive always to make our process as user friendly as possible.
The VMS Team
Quick response time. Not sure I agree with appraisal value.
Thank you for your feedback.
We provide auction values, which are always significantly lower than private sales values, but can of course be far exceeded during the right sale, on the right day.
We hope that provides you with a little more insight into our report. Please contact us at [email protected] if there is anything further we may be of assistance with.
The VMS Team
I received a very full and detailed description of my item and the factors influencing it's value. I was impressed with the amount of information and the time spent on my valuation. I also received it very quickly - in less than 48 hours.
Thank you for your kind comments, we are delighted to have been of such satisfactory service.
We hope to have the opportunity of being of service to you again.
The VMS Team
ValueMyStuff was easy to access, straightforward to use, responsive by email, obviously expert and thorough, and courteous and respectful. I appreciated the entire experience.
This was my first appraisal! I am just getting started, can't wait to do some more appraisals!
Thank you for your positive feedback.
The VMS Team
I was glad to confirm what I suspected- that my couch was not actually that valuable! I am selling or giving it away and freed up mentally with the Value my stuff assessment.
I've used ValueMyStuff before and had a good experience. The response was speedy and the appraisal seems accurate.
Thank you Nan.
We look forward to working with you again.
The VMS Team
From the business
Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.
For US clients, you may call our New York line: +1 (917) 525 2444
To find out more, or discuss your needs with a member of our team you can email us at: [email protected]
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. I am sorry you were not able to use the discount code. It should be entered as it appears on our website, in all capitals. Please contact us on [email protected] as we will of course refund the 20% manually.
Please also contact us on [email protected] at any time with any questions you may have. We will always do our best to answer your queries or provide further information when possible.
The VMS Team