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ValueMyStuff Reviews Summary
The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.
This summary is generated by AI, based on text from customer reviews
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Thank you - the appraisal worked great for my tax donation
Quick turn around, very reasonable price. Appraiser couldn't find a similar chair by awakes, but obviously attempted to do so.
The response was quick and the instructions were easy. I got the background descriptions for my two items and their value. Will be using this service again for other items my father gave me.
Thank you for your kind comments Lynn.
We are delighted to have been of such satisfactory service and look forward to having the opportunity again.
We hope you will take advantage of our current promotion of 20% off a new 5 valuation credit package. The valuation credits remain on your account until such time as you are ready to use them.
The VMS Team
I couldn't find any information on this old bowl, so I contacted ValueMyStuff and found it it's very old but not worth very much. I love how easy it was to find out.
Thank you for your kind words Tammy. We are delighted to have been able to shed some light on your bowl.
We hope to have the opportunity of being of service to you again.
The VMS Team
Been messed about a lot by local jewellers and this company were brilliant and helpful.
Thank you for your kind feedback Robert. We pride ourselves on the integrity of our service and are delighted to have been of assistance to you.
The VMS Team
Not only did I get a certified appraisal, the piece I submitted was identified and some interesting history was given on it.
Thank you for your feedback Margaret, we are delighted to have been of such satisfactory service.
The VMS Team
It was honest, I suppose. I believe the valuation was low, aren't they all, though…
It would interest me how it would do with in the right market.
Thank you for your feedback.
We provide auction estimates which are always significantly lower than private sales values, but can of course as you say be exceeded during the sale.
It is also prudent to start low to attract bidders.
We hope your item exceeds all of our expectations at sale.
The VMS Team
I wished that the reviewer had provided more background information and context. The piece was not particularly valuable from a dollars and cents standpoint. But culturally and historically it came from somewhere or from China and I look to VMS to tell me more. I learned from another expert that foo dogs are actually lions and we just say foo dogs in the west. I would have appreciated a bit more description of how they came to be guardians in China. I just felt the expert was brief because the piece was not so valuable.
Thank you for your feedback. Whilst some items have more of a story to tell than others, we will always do our best to meet your expectations.
Please contact us on [email protected]
We will be pleased to review the report and provide further insight into Foo dogs if possible.
The VMS Team
Very easy to use, very fast, better response than some sites, but detail lacking in the appraisal that makes it hard to know if I'm getting good value.
Easy to use and informative service, much appreciate the recommendations given so the item holds its value.
It was extremely fast and very fair. We were extremely happy.
First class, extremely quick and provided explicit details about the item which were new to me and of great historical and financial interest.
Thank you for your positive feedback Alan, we are delighted to have been of such satisfactory service.
We provide valuations in USD, GBP, Euros and Swedish Krone. Please scroll to the bottom of our homepage and click on the small country flag to select.
If you would like us to amend the currency on your completed report, please contact us at [email protected] We will be pleased to be of further assistance.
The VMS Team
This was my second evaluation of an item through ValueMyStuff. This may have been a little trickier since the item in question dates to about the early 19th century. It was not as thorough as the first review I had done, but it hit the highlights and gave me a basis for an accurate value. The 48 hour turnaround time is reliable and welcome. Great service!
Thank you for taking the time to post your feedback Vicki, we are pleased to be of service.
We always strive to provide some information on every item we appraise. Some of our specialists are indeed more expansive than others. If we have ever not met your expectations with our reports, please contact us on [email protected], as we will be pleased to review.
We look forward to working with you again.
The VMS Team
I purchased 3 credits. My first appraisal was the most thorough I could have asked for! Just submitted my second item for appraisal. Expect the same great detail and service. Love Valuemystuff!
Took me 3 tries to finally register/login. Not sure why.
I ordered a valuation/appraisal. Although I was not aware that it was ready for download, after getting a confirmation message via email, I went to the site and discovered it was finished. Thank you for the report and I look forward to seeing if I can sell it.
Thank you
Thank you for your invaluable feedback Debra, we are pleased to have been of such satisfactory service.
An email is automatically sent out upon completion of the report. This may have landed in your Spam Inbox.
The VMS Team
The appraisal was way off. $200-300 for a mahogany desk. Another appraiser set the value at $1500-2500
Easy process with relevant advice and information attached to valuation
Thank you for your kind feedback Kevin, we are delighted to have been of such satisfactory service.
The VMS Team
I received my valuation well before the end of the stated time frame and the information I received was very interesting and useful.
Thank you for your kind feedback Tom, we are delighted to have been of such satisfactory service.
The VMS Team
Great! Except I did have trouble when I was checking out and trying to pay through the website.
Thank you for your feedback Carrie.
We are sorry you experienced these issues making a payment.
We have passed this issue on to our Tech team, who I hope will be able to find a solution soon.
The VMS Team
Expensive! What happens now? Is Stockholm auktionsverk one of the "auctionhouses " you "suggest the object forr. When can I expect an ansver if anyone is interested? Is Barnabys going to to sell my object as it was there I asked for a valuation?
From the business
Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.
For US clients, you may call our New York line: +1 (917) 525 2444
To find out more, or discuss your needs with a member of our team you can email us at: [email protected]
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind feedback Brooke. It is indeed not always possible to find a direct comparison, but our specialists will always do their best to share some insight into each item we appraise.
The VMS Team