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ValueMyStuff Reviews Summary
The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very prompt efficiency service. I did describe it.
Difficult to download photo. I did not know how to make the jpeg smaller so as to include the whole window in the file. The window is 8ft x 4ft.
Strait to the point with a descriptive reply. Easy to navigate online.
Thank you for your feedback Dorian.
Please contact us on [email protected]. We will be happy to see if our specialist is able to share some further insight into your cabinets.
The VMS Team
Always great to count on their expertise to get feedback before I buy online
It was ok. I have no comment. It was ok, I have no comment.
Great experience. Timely appraised. I will be doing more business
The only hard part was moving the heavy sofa to get a picture of the back. I had an old settee with a hand-carved wooden frame that a relative thought might be very valuable. I wanted to get rid of it, but didn't know whether to auction it or give it away. Turns out it was worth very little. I'm giving it away and making room for more comfortable, practical furniture.
Thank you for your feedback Ann.
Thank you also for going to the trouble to move your sofa. The more images taken from as many angles as possible for our specialists to view, the more accurate the appraisal will be.
The VMS Team
Very quick service, with sensible advice re. Value and insurance. Thank you!
Thank you for your kind feedback Mary. We are delighted to have been of such satisfactory service.
The VMS Team
The price of my item went down considerably after I provided update information and engraving. Oh well I appreciated the credit to re-valuate.
They really seem to know their stuff and were dead-on in their knowledge of my item. Website is easy to navigate and their appraisals are fast, a well as being amazingly accurate (as it turns out). Thank you!
The service was fast and efficient and they gave me an accurate valuation.
I contacted the team and within no time received a response on my appraisla request. Also cetificate was attached.
Excellent and thanks
Kamal
Thank you for your kind feedback Kamal, we are delighted to have been of such satisfactory service.
The VMS Team
It would offer a little more comfort to know who the valuation expert was together wit a brief resume to understand a little of their experience. The valuation was disappointing and somewhat different to my expectation given i owned what i believed to be authentic certification. Whilst i do not doubt the valuations validly more credibility would come from a personal introduction. Lastly a little more explanation about the the significance of the faces of the Chinese deities which largely lead to the valuers conclusions. This is all the more important for valuations significantly below what was expected.
Thank you for your feedback Tim.
We do not share details of our specialists for privacy reasons. Valuations which identify the name and details of the specialist are available from other service providers at a cost far higher than our usual fee.
Please do contact us on [email protected] We will be pleased to see if we are able to share any further insight into the faces of the Chinese deities.
The VMS Team
I was looking for an assessment of a unique item of mine and chose the 48-hour response option. ValueMyStuff presented an appropriate description and their assessed value well within the time that they proposed.
Thank you for your kind feedback Benjamin. We are delighted to have been of such satisfactory service.
The VMS Team
Good for valutation but I still don't have the authentication and don't know where to get it.
Thank you for your feedback Carla.
We are not able to authenticate items and reputable authentication services are not always easy to find. If you would like to contact us at [email protected] we will do our best to be of assistance.
The VMS Team
I was very surprized about the valuation. Would it have helped if it has verification of a royal Throne?
After many (frustrating) attempts on my own I am happy for the appraisal.
Thank you for your kind feedback. We are delighted to have been of such satisfactory service.
The VMS Team
The response is quick,thorough and respectful.
This was my third time using them and I will do so again.
Thank you for your feedback Debra. We are very grateful to you for taking the time to share your insights.
The VMS Team
Submit website for object very user-friendly and the valuation report is delivered within the promised time.
Valuemystuff is highly recommended.
Amazingly quick responses with detailed information.
Thank you for your feedback Sharon. We are delighted to be of such satisfactory service.
The VMS Team
Always receive a quick and concise reply with detailed review and value.
From the business
Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.
For US clients, you may call our New York line: +1 (917) 525 2444
To find out more, or discuss your needs with a member of our team you can email us at: [email protected]
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the feedback Edward. We strive always to make our service as user friendly as possible.
We have passed your feedback to our Developers for further development of our site.
The VMS Team