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ValueMyStuff Reviews Summary
The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.
This summary is generated by AI, based on text from customer reviews
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The painting you evaluated was worth considerably more than $100. The frame alone is worth $2000+ and the original owner was very, very rich and would not have such a cheap painting in their mansion.
A positive experience with timely result and interesting information
Very easy to submit information. I chose 48hr response. My response came faster than expected. I had the information I needed to move forward with the sale of my item. Will use again.
Thank you for your kind feedback Beth.
We look forward to being of service to you again.
The VMS Team
While two of the three appraisals came back less than I had hoped, the explanations as to the reasoning for the value was extremely fair and acceptable. We all think our stuff is worth more due to sentimental value, right? When I had classified one as porcelain instead of sculpture, I reached out, they reevaluated and provided a new appraisal.
Thank you for your kind feedback Kevin. We strive always to meet our client's expectations and are delighted to have been of such exemplary service to you.
We hope to have the pleasure again in the future.
The VMS Team
User friendly. Easy to input details unlike other websites which requires many. So without complete details they won't accept your items
Thought the valuation is way too low cause have seen similar ships model being sold over 30000 USD over 2 decades ago. Moreover this model is handmade, to scale and is 70 years old
The process was quick, easy, and informative. I would use them again.
Thank you for your positive feedback Scott. We look forward to being of service to you again.
The VMS Team
After buying 5 credits & submitting 2 items for appraisal I have to say I'm disappointed.
This company provides a general appraisal that is not certified so you don't know who truly looks at your items. This is my mistaken and I was not aware there was a difference until I contacted customer service.
I'm not quite sure what purpose this generic type of appraisal would be used forsince it is not certified.
I found that from the very beginning, the Value My Stuff website clearly explained the three easy steps at requesting a valuation. The basic information requested from me, as well as photographic images were an easy matter to undertake; the website is one of the easiest to work through. Most surprising was the expeditious manner in which my request for valuation was handled, and the results returned to me. Overall a most satisfying result from this highly professional and skilled company.
Expeditious, completely reliable and highly professional valuation completed
As my items are very unusual, I wasn't sure if the site would be able to provide any information. I was pleasantly surprised to learn that they had a specific name, and learned their origin and history. I am delighted with the information provided.
Thank you for the kind feedback Dan. We too are delighted to have been of such satisfactory service.
The VMS Team
It was thorough. I'm disappointed however because it indicated that the vase was more of a Japanese replica of satsuma and not a real one so it was valued at the cost of the appraisal which is a bummer
I have submitted several antique items for appraisal and I have been quite satisfied and will continue to use Value My Stuff.
I was disappointed that the signed and dated signature on my lamp did not add more value. Granted it could have been a forgery but I used light from this lamp until we got electricity in 1947.
Thank you for your positive feedback.
We look forward to being of future service to you.
The VMS Team
I have toted these dishes around for years being very careful knowing in my heart they had very little value. Now I know.
Its an expensive service and the value is a dissapointment when i look on ebay and other actionsites historicly
The review was professional but not sure if all items were taken into account. The item for this artist has collection in the museum de Orsay Paris france. But the reviewer could not look a the links provided to see if full review could be made. So it felt the review was half hearted. Again for 25 Euros. I guess that is what we get a half-hearted review
Thank you for your feedback.
We are sorry you feel our report was half hearted. Please be assured our specialists give their full attention to each item they appraise. We do not however provide research values, which as you correctly state would be significantly more expensive than our fee.
Our mission statement is 'Expertise for Everyone'. Consequently we keep our fees as low as possible, to ensure our service is accessible to all.
We are not able to appraise multiple items under one submission, unless they were intended by the artist to be a set or pair.
Please do contact us on [email protected]. We will of course do our best to better meet your expectations with our report.
The VMS Team
Responded well within time range and received detailed report. Would recommend and do again
Thank you for your kind feedback Carl, we are delighted to have been of such satisfactory service.
We look forward to working with you again.
The VMS Team
Fast answer and probably correct, gives rather a low value I think
Thank you for your feedback.
The values we give are auction estimates. These will always be significantly lower than private sales values, but can always be exceeded during the right sale, on the right day.
The insurance value provided is more in line with a private sales value.
The VMS Team
Efficient process and quick. Thorough write up. Certificate is helpful as well.
Extremely easy to use, with rapid response with both at auction and private sale values. Would use again.
Thank you for your kind feedback Ellie.
Musical instruments are indeed a highly specialised field. We are proud to be able to offer appraisals to a range of instruments to our clients.
The VMS Team
Great customer service; thank you for the fast service
Thank you for your kind comments Andrea, it has been our pleasure working with you too.
We hope to have the opportunity again soon.
The VMS Team
How could a 1960 stamp be valued at $0.00? Not even a couple of dollars? Zero?!
Thank you for your comment.
We are sorry not to have been able to bring you better news on the value of your stamps. Our values reflect what a collector might pay at public auction. Unfortunately if your stamps are not of any interest to collectors, they are without value.
Please contact us on [email protected]. We will be happy to ask the specialist if further details are available. We note the specialist has already given detailed reasoning for their value, but will always try to exceed our client's expectations.
The VMS Team
From the business
Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.
For US clients, you may call our New York line: +1 (917) 525 2444
To find out more, or discuss your needs with a member of our team you can email us at: [email protected]
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive feedback Donna.
If you would like to contact us on [email protected] we will do our best to provide some further insight into your item.
The VMS Team