ValueMyStuffReviews 853

Submitted the request for the appraisal. Appraisal was received in less than 48 hours.

Great job on this one. Received reply within 24hrs and it was pretty detailed. Saved me from buying a forgery.

The customer service staff is incredibly helpful, and the following things are what I have some trouble with. The valuations, even with previous valuations, that were written up and signed my gemologist's and/or certified jewelers, they were low. They also seem to just have taken the information from those appraisals and put it back into the valuation, which is fine, had they also taken into account the valuation give at the time and that time has passed and that the value would go up. There is also a first page that has whatever first photo you provided and then gives you an auction value and an insurance value, which they are willing to work with you on, the insurance value that you want. The initial numbers seemed pretty low. It also does not break down the item value by stone. Previous appraisals give the cut, clarity, color, etc. of the diamonds and/or other stones, but no monetary value of today's market based on the factors given. Usually I am given a per carat amount. The last thing is that the valuation is quite long, as after the first page, it has a great deal of legal jargon, mostly stating that they can't be held responsible..., and you wouldn't want to turn that in to your insurance company, as they also are not signed. They say they are reviewed by a gemologist or certified jeweler, but they do not sign the valuations. I think that may be a problem with the insurance company, not their insurance company, but another third party. I am hoping with the initial appraisals it may work. They also have the name VMS, and not Barneby's across the top, which just to put more trust in something I believe Barneby's would instill a bit more confidence that Value My Stuff. They do have quite reasonable prices and I find that was nice. And their service is very fast, within 24-48 hours.

Very easy to use, quick turnaround time and they answered all of my questions!

It was simple enough, though I expected the appraisal to be a little more comprehensive than an internet search I did myself it, was fine and timely.

Nothing special to say; got info I asked for in a prompt fashion. Tried to check take advantage of offer to sell it, but not able to do that…

I was going through some treasures to pass along to the grandchildren and wished to keep value's approximately the same for each. The process was surprisingly simple and I was pleased with lengthy descriptions and history that was reported along with valuation.

When valuing,no questions,made assumptions that were erroneous, useless

Very easy to use app and reasonable price. I would use this app again. Quick responses through email.

Super easy and professional, clear and good information

Overall good. Some improvements can be made. Would like more transparency on methodology of evaluation and qualifications of evaluation team behind. Thought the pricing was pretty comparison to the service provided. In terms of quantitative elements in the report prepared and presented.

I mistakenly replied I hadn't heard from you. After reviewing my emails further I saw that I just overlooked your response

I submitted a request to value a 19th Century 13 Star American Flag, and the value came back at $400 - $800. I wanted to see if this value was inline with what was already quoted to me ($3,000 - $5,000 one auction house had suggested to me, and a collector of antique American Flag collector had offered me $4,000 for the flag.

Excellent. The Coin ended up being a fake, so returned to seller. Thank you for your expertise.

Appraisal process was very straight forward and easy.