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ValueMyStuff

3.9

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ValueMyStuff Reviews Summary

The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.

This summary is generated by AI, based on text from customer reviews

service
105
value
23
shipping
3
quality
16

Instant Feedback

2,508 reviews

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Alabama
1 review
0 helpful votes
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Very easy and fast response.
March 19, 2023

Easy process. Great experience. Would use again. Thank you very much

Date of experience: March 19, 2023
California
1 review
0 helpful votes
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I think they judged my cigar humidor cabinet as just a cabinet. Not a lot of these come up on ebay or auction, so it seemed the estimate was low.

Date of experience: March 18, 2023
Canada
1 review
0 helpful votes
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Prince Valiant original artwork
March 17, 2023

Easy, quick, professional. I'm not sure that the 'correct' figure was reached, but a great starting point.

Date of experience: March 17, 2023
California
1 review
0 helpful votes
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Another great appraisal!
March 17, 2023

I've had four pieces of jewelry appraised this way and they seem to be on point! I have been collecting and selling jewelry for several years and used to spend 100-150 to have different pieces appraised but I get similar results here as long as I give them accurate details.

Thank you!

Date of experience: March 16, 2023
Rhode Island
1 review
0 helpful votes
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Succinct, timely and informative.
March 16, 2023

Ruth has been a pleasure to work with. Timely execution of appraisal and phenomenal communication thereafter on follow up questions. Will use again; A++ grade from the other side of the pond! Thank you.

Date of experience: March 16, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you Michael. It has been a pleasure working with you too.

Ruth and The VMS Team

GB
1 review
0 helpful votes
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Quick and easy
March 16, 2023

Fast response and great communication, customer service was super fast

Date of experience: March 16, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your feedback Marianne, it was our pleasure to be of service to you.

The VMS Team

GB
1 review
0 helpful votes
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Large floor standing vases
March 16, 2023
Updated review

Very prompt response to my enquiry. Appraisal was quite concise if somewhat disappointing in its conclusions.

Date of experience: March 16, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your feedback David. We are sorry we were not able to bring you better news on your item on this occasion.

We hope to have the opportunity of working with you again.

The VMS Team


Seamless transaction
March 11, 2023
Previous review

Seamless transaction

Date of experience: March 11, 2023
Louisiana
1 review
0 helpful votes
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Find out about your stuff!
March 15, 2023

I was handed down some furniture that I was CLUELESS on how to go about selling. By using Value My Stuff, I now know what I have, and better yet, how to describe what I have! So easy.

Date of experience: March 15, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your kind comments Georgianna, we are delighted to have been of such satisfactory service.

The VMS Team

New York
1 review
0 helpful votes
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I found the response and appraisal to be thoughtful and very expedient. It was clear how well-versed the appraiser was in their specific area of expertise, snd I felt that great care was taken in assessing my object. I would not hesitate to use valuemystuff for future appraisals.

Date of experience: March 13, 2023
Hawaii
1 review
0 helpful votes
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Coin valuation
March 13, 2023

Quick and fair valuation of my coin. The turnaround time was great and I plan on using this service again

Date of experience: March 13, 2023
Colorado
1 review
0 helpful votes
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Good turn-around time
March 13, 2023
Updated review

The process was relatively easy. Turn around time was good. However the appraisal was supposed to be for doll and dress and all I got was an appraisal for the doll.

Date of experience: March 13, 2023

Haven't received the appraisal yet but the process...
March 3, 2023
Previous review

Haven't received the appraisal yet but the process to submit was relatively easy and straightforward. Reasonable price also.

Date of experience: March 3, 2023
Belgium
1 review
0 helpful votes
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+
March 13, 2023

Estimate was in time, thank you.
Nice to get additional information.
Till next time

Date of experience: March 13, 2023
California
1 review
0 helpful votes
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Immediate and correct service
March 12, 2023

Hello I was very pleased with or cooperation. I will continue with other objects.

Date of experience: March 12, 2023
California
1 review
0 helpful votes
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I am pleased with your fast response and also with the included information about these two prints. I knew nothing abour them before.

Date of experience: March 11, 2023
Ireland
1 review
0 helpful votes
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Easy process
March 11, 2023

Relatively easy if a little slow responding. Final verdict can wait until it is valued!

Final value received in fast reply. Delighted with service too

Date of experience: March 11, 2023
Colorado
1 review
0 helpful votes
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Stella guitar 5 autographs
April 9, 2023

Obviously the person who reviewed this item is clueless to the history of the signers and the history of the Stella guitars.
For the era of Peter, Paul and Mary and Everly Brothers, a signed vintage Stella guitar that survived a tour in Vietnam would be the most perfect signing guitar, not an full size electric.
Stella guitars are highly collectable. They came back into vogue when a guy named Kurt Cobain talked about how much he liked them and he had a collection of them.
I think you could hav done way better on this one.
FYI

Date of experience: March 10, 2023
California
2 reviews
0 helpful votes
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Very pleased with Value My Stuff
March 9, 2023

ValueMyStuff's response was quick and complete. In just a couple of days they confirmed the potential value of my item but also acknowledged that it should be authenticated by a specialist to be sure. Value My Stuff's appraisal was based on photos and information I provided. Value My Stuff was honest and above board in appraising my item.

Date of experience: March 9, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your positive feedback James.

We pride ourselves on the integrity of our service. Our clients rely on our honesty and transparency, we will not let them down.

The VMS Team

North Carolina
1 review
0 helpful votes
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Love the service!
March 9, 2023

We have a antique shop and your service has added great value to help us with pricing. Half the battle and getting a full and accurate description of the item with some history. The last few appraisals have come in much lower then our sold price. Some of that could be due to low comps or a rapidly changing market.

Date of experience: March 9, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your kind words, Adele, we love working with you too.

Auction estimates will always be lower than private sales values, but can of course be exceeded during the sale.

We recommend using the insurance value when making a private sale.

The VMS Team

Alabama
1 review
0 helpful votes
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Colt Bisley.45
March 9, 2023

Very helpful! I now have a very good idea of what my pistol is worth.

Date of experience: March 8, 2023
Nevada
1 review
0 helpful votes
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Very thorough!
March 9, 2023

Easy and effective, quick turn around. Very satisfied.

Date of experience: March 8, 2023

From the business

Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.

For US clients, you may call our New York line: +1 (917) 525 2444

To find out more, or discuss your needs with a member of our team you can email us at: [email protected]


valuemystuff.com
London, Greater London, United Kingdom