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ValoreBooks

3.1

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ValoreBooks Reviews Summary

ValoreBooks has a rating of 3.1 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValoreBooks most frequently mention great prices, good condition and college student. ValoreBooks ranks 5th among Textbook Rentals sites.

service
43
shipping
42
returns
27
quality
35
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Ohio
1 review
0 helpful votes
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Good Books
December 6, 2016

Always have a variety of choices with the best prices when i compared them with other sites

Date of experience: December 6, 2016
Mississippi
1 review
0 helpful votes
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Operations Management
December 6, 2016

Everything was simple and concise. Enjoyed shopping with you!

Date of experience: December 6, 2016
Pennsylvania
1 review
0 helpful votes
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You lost my book
December 5, 2016

I already purchased this book and you cancelled my order. I am so angry

Date of experience: December 5, 2016
Maryland
1 review
0 helpful votes
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Awesome & Easy
December 4, 2016

Valore Books is always my go-to for college textbook rentals. They always have the lowest prices, they ship fast, and returning books is always free. Thanks Valore Books!

Date of experience: December 4, 2016
Indiana
1 review
0 helpful votes
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Always a great deal
December 4, 2016

Love this website, I'm always able to find more inexpensive alternatives for textbooks!

Date of experience: December 4, 2016
Arkansas
1 review
0 helpful votes
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Remarkable savings
December 4, 2016

Thus far experience has been great. However, I have only placed my order.

Date of experience: December 4, 2016
Maryland
1 review
0 helpful votes
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Quick and easy
December 3, 2016

It was quick and easy to purchase a book I need at a great price. I don't know yet how the quality of the book is or when it will arrive, so this is not passing judgment on those items of review. The use of the site and buying a book was five stars.

Date of experience: December 2, 2016
New York
4 reviews
0 helpful votes
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Book site friendly.
December 3, 2016

Easy to use. Hasn't let me down yet. Has had all the books that I have needed thus far that I needed for my BSN degree. I save tons of money by renting versus buying. Thank you!

Date of experience: December 2, 2016
Wisconsin
1 review
0 helpful votes
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Great Prices & Selection
December 2, 2016

Your site is a great way to find interesting books at great prices. Thank you!

Date of experience: December 1, 2016
Missouri
1 review
0 helpful votes
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Ease
November 30, 2016

I felt this site was user friendly and very affordable. I also feel they have a great variety of books to choose from. A froend recommended me, and i would def recommend to my friends

Date of experience: November 30, 2016
Missouri
1 review
0 helpful votes
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Couldn't order from my fire tablet
November 30, 2016

Found the book I wanted for the cheapest price available online (thru google shopping) couldn't use my tablet to order it because of the weird put in your address and it auto-completes your city and zip so I ordered from my laptop.

Date of experience: November 29, 2016
Georgia
2 reviews
1 helpful vote
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You cancelled my order with no reason
November 28, 2016

Last class I ordered books and got an email that said books on the way then the next week the order was cancelled with no reason.
I did not have books the first two weeks for class as I had to shop elsewhere. I am hoping the books I just bought actually come!

Date of experience: November 28, 2016
Edmundo A. — ValoreBooks Rep
over a year old

I am reaching out to you from ValoreBooks regarding your recent review. First, we would like to offer our sincerest apologies on behalf of your seller that the item you need could not be shipped to you. Unfortunately with the volume of orders being placed throughout the day, our website will sometimes not update with the amount of stock left in a seller’s inventory in time for a new order to be placed and confirmed. As a result, a customer might have ordered a book that is in fact no longer in stock. When this happens, our sellers try their best to cancel the order right away so that the customer has the time to purchase the item from another seller. The authorization that was placed on your debit/credit card should disappear from your account within 5 business days of cancellation.

ValoreBooks understands that this is an inconvenience and will do our best to resolve this issue and provide you with the product you need.

To do so, we will need a bit more information. Please provide your order number so that we can investigate for you! You may also submit a ticket by visiting our support page on the main website, or by sending a quick email to [email protected].

We look forward to hearing from you soon.

ValoreBooks Customer Service

Texas
1 review
0 helpful votes
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Excellent service
November 30, 2016

Great service! Fast shipping! I recommend this website to everyone.

Date of experience: November 28, 2016
Iowa
1 review
0 helpful votes
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Ordered a new book
November 28, 2016

Book was easy to find and it is listed at best price of all the sites I checked, to include a reasonable shipping fee. The one thing I did not like about this buying experience is it did NOT provide an estimated shipping date either before or after my purchase was finalized. Therefore, I have no idea when to expect this book to arrive.

Date of experience: November 27, 2016
Texas
1 review
1 helpful vote
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Woould not take my address
November 26, 2016

I ordered three books and it would not allow me to enter my home address. When I entered the street, several options popped up with my street name in different cities, but my street, in my city was not an option. I ended up having them shipped to my work address. I am not sure how the credit card went through, I had to use my work address as my billing address. The form will not just let you enter the city and zip code forms manually.

Date of experience: November 25, 2016
Edmundo A. — ValoreBooks Rep
over a year old

Our apologies for the trouble with our site! The address recognition software run on the check out page sometimes requires that a full address be typed into the first line. I also suggest typing the address slowly to allow the system time to locate the address.

If you're still having trouble placing the order, please give us a call to have a representative place one for you manually.

Please call us at:

(888) 825-6731
Monday-Friday
9:00 AM – 5:00 PM CST

Illinois
1 review
1 helpful vote
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Excellent Price
November 26, 2016

I am so happy to have found this site. The text I just purchase I doubt I would have been able to find for cheaper anywhere else! Thank you Valore Books. I think you've just found a new loyal customer!

Date of experience: November 25, 2016
Nevada
1 review
1 helpful vote
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Very easy
November 22, 2016

It was very easy to search for and find the books I wanted. I was disappointed that I was charged full shipping for each book. I cut down my order to just one book because of that

Date of experience: November 22, 2016
Edmundo A. — ValoreBooks Rep
over a year old

Sorry for the trouble! ValoreBooks is a marketplace connecting our customers with independent booksellers across the country and sometimes across the globe. As such, more than one seller might fulfill an order and a customer must pay the shipping for each seller. In the future, if you place an order for multiple books from the same seller, I encourage you to contact the seller to inquire if the books can be shipped within the same box.

Oklahoma
1 review
0 helpful votes
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Easy, Quick, Fair Price
November 22, 2016

I liked this website. I found my book quickly and found it cheaper or equally as cheap as other websites.

Date of experience: November 22, 2016
New Mexico
1 review
0 helpful votes
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Quick process, reasonable price
November 23, 2016

I was looking for an inexpensive copy of The Art of the Deal. Since DJT is pres elect now, I figured forewarned is forearmed -- but I certainly didn't want to pay a lot for this book and add to his royalties. Finding it for $0.01 was perfect. Thanks so much!

Date of experience: November 21, 2016
Oregon
1 review
1 helpful vote
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Book purchase and rental
November 21, 2016

I found the books I was looking for right away, with prices far, far lower than my school bookstore or Amazon.

Date of experience: November 20, 2016

From the business

At ValoreBooks, we understand how expensive college can be. That's why we give students the option to buy or rent cheap textbooks from over 18,000 verified sellers and rental providers who compete to provide the absolute lowest prices. The average student saves about $500 per year when buying or renting all of their required books from our marketplace. ValoreBooks also lets you sell text books directly to us at the highest buy back prices online. ValoreBooks is and always will be dedicated to making your college experience better.


valorebooks.com
Founded in 2002
Boston, Massachusetts