ValanioReviews 105

Do not order from this site. Clothing is nothing like the pictures. Poor quality and sizes run small. Will be donating what I bought. What a waste. How can they get away with false advertising. Always look up reviews on line with BBB. A $100 mistake. Not made in USA!

Been trying for weeks to get a tracking number I don't think this company is based in North Carolina that's truly a lie

Clothes are not as dressing as shown. They're just t-shirts - even if it looks shiny and dressy it isn't.
Example: Golden Goddess V Neck Long Sleeve Top - it's so pretty, and shiny, as they've overly enhanced their photo's. It's actually a golden baby poop brown t-shirt. It does have sparsely sequenced sleeves. But it's not a shiny dressy top.
They refuse to give a return authorization or a refund for the 3 tops, I received, which are not as shown.
Unless your wanting over priced bland t-shirts, I do not recommend purchasing from this company.

The products do not look anything as they appear! I immediately sent everything back the next day and have a tracking record of the return and they refuse to give me my money back! So frustrating! They deserve NO Stars!

I purchased 3 items but they are made of very poor nylon material. I have emailed about returning them but have received no response. PLEASE DO NOT USE THIS COMPANY!

Be careful, they send wrong size and don't return your money. I paid $80, the dress is much smaller then xxl, and Valanio offer $ 12 return. On second email changed to $ 20. Look a SCAM,Also, after ordering NO confirmation, NO receipt

I was not happy with the quality of one of the items I've ordered and wanted to return. They say it's too expensive to ship back and offered $5 for a $40. It took forever to ship. Supposedly the items are made in USA. I think that's a lie

False advertisement stating made in the US. Not at all, shipped from another country, can't return the item and they only will give you back half of what you paid for the shirt. NOT happy at all, shirts are nice, but will NEVER order from them ever again!

First the very cute tops you see are misrepresented. They look like they're really something special and all they are is printed material second of all they use fraudulent labels so you pay shipping to them and then when you receive the package you are charged another $11.75 shipping because they reuse the same tracking labels so everybody that gets a package has to pay an additional shipping fee last I somehow don't believe this is a USA company they claim but I'm pretty sure they're China based. My order was supposedly shipped December 5 and I got it like December 27 long time when it comes from the Carolinas in the US

The photos of the merchandise were very beautiful. I was under the impression I was ordering sweaters and instead, I get something totally different. It was more like an elastic shirt or like the material used for bicycle pants. So very disappointed as I had hoped to order more. Then to top it off, I placed my order on November 29 and didn't receive my package until December 24. I didn't know if the company was actually in South Carolina as advertised or in China. The customer service was horrible. When asking about my product, the shipping details only gave me that the shipping label was made on December 3. Once I opened my package and was again, very disappointed in my three items, I emailed customer service to let them know that I was not satisfied and wanted a return label. The response I got: We are really sorry our item do not meet your expectation, we can refund US$18 for your order for compensation, can you keep items. Seriously?

The sweater is a cheap, flimsy material, not what I expected. Color is not the same red as in photo but a tomato red. Very disappointed. Delivery took a long time but they took the money immediately.

This business falsely advertises on so many levels. They are not in South Carolina and they do not offer "free and easy returns". It took weeks for me to receive my order. They emailed me a tracking number that WOULD NOT pull up any information so I never knew when I would get my order. I finally got the order and the blouses were too small. I emailed them to get authorization to return them and get a full refund. Instead they initiated a negotiation war offering me at first $12, then $25 dollars, and now $36. I make it VERY CLEAR in my response that I expect a full refund but they just keep asking me to accept less. It's like they don't understand the English language or something. DO NOT order from this company. They are HORRIBLE. I didn't even want to give them a 1 star. They also go by several other names so you have to be really careful. WHAT A JOKE!

They send poor quality shirts, nothing like the website, and refuse to accept the returns. Offer you a fraction of the paid price and tell you to keep the shirts. Returns go to Dubai?

Placed my order on November 10th. November 25th email says shipped but still can't get any information using the usps tracking information provided. Also noticed my credit card was billed a foreign exchange transaction fee. This company says they are a USA company based in North Carolina which is totally false. Have never had to pay foreign exchange transaction fee when purchasing in the USA. Learned my lesson. Do your research first before buying from these POS foreign companies trying to take advantage of us. Company is based in Dubai.

I really don't want to give it even 1 star. The clothes are not made in the USA, tags say China. The merchandise is way over priced for the cheap knit material used. It takes weeks to receive. The shipping label is from California, not South Carolina as the site claims. Customer service is non existent. I've emailed them several times and still no reply - it's been 6 weeks since I first contacted them. Do Not waste your money as I did!

Do not buy anything from them. They are out to grab your money in exchange for sub-standard clothes made from extremely low quality materials. Their clothes are a joke and trust me, you would not even think of wearing them as they are fit for the trash. They state on their company profile that returns are accepted and refunds are paid back in full. I have struggled with them to return the clothes and to get them to refund me. At first, they offered a $30.00 refund for my purchase of $118.00. After about 8 emails, they have agreed to refund $90.00, whether I receive it, is a matter to be seen. I will not stop contacting them until I have my money back This company is fraud and should not be permitted to carry on their business and cheat the public at large. Stay far away from them as the clothes are not made in the USA, more likely from China. They took nearly a month to deliver the clothes.