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Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I made reservations for the Murder Mystery dinner event and have been very pleased with the follow-up.
Easy, very nice, My 4 boys and my husband loved the 4 Wheeler rides. We also bought magic show tickets and it was great. Thank you
Very pleasant experience and thank you for the coupon to Margaritaville. We enjoyed our time in your shopping area.
Easy to navigate. Quick response. Good follow-up. Clear instructions. Able to print confirmation when completed.
We ordered the jungle cruise with the all you can eat BBQ dinner, and fire dancers. We are celebrating our 47th wedding anniversary and we were excited to go to Fort Lauderdale. Today, a day before our cruise I got an email that they canceled the cruise without giving a reason. It was one of the main reasons we were coming to Florida, was to take the cruise on our Anniversary. They could have at least let us know why it was canceled. I called the company and the lady said there was no explanation on why they canceled it. We will find a different cruise line next time, ruined our anniversary trip!
Told it would be 90 minutes of our time for 125 dollar American express card, it was over 2 hours and card did not work at 2 different venues, which ended up costing us more money.
Easy to use. I was in a time crunch to get to my activity and they worked with me.
Great awesome great job would recommend to family and friends thanks
Quick and easy to complete the transaction. Used them before and will use them again.
Great! It was so easy to do on line! Great experience and so welcoming
The site was very easy to use. I would've preferred getting my ticket voucher via email rather than needing to go pick it up at a different location.
Very easy to navigate the site. Would've liked to receive our vouchers through my email instead of having to pick them up as we are not renting a car on this trip.
The worst experience ever! They were unbelievably distrustful to me, I have a disability that causes me to not be able to go above a ground floor, they put me on 3rd floor. When I called VME they were rude, caused me to me my dinner and show that was prepaid for, refused to accommodate my needs, said my wheelchair can go up the elevator, I AM NOT IN A WHEEL CHAIR. Then proceeded to ask what my disability is( this is illegal to ask one's disability) I informed her she is not legally allowed to ask this. Then spoke to 2 more supervisor who proceeded to be even worse. I could not get a room and had to return to my sisters, while we made our way back to home.
This company has trained their employees to be horrible, hateful, disrespectful to their customers. And they refuse to help me get my vacation rearranged.
Quick and easy…was not looking for a sales pitch when just buying Opry tickets……woman was very nice and professional
Very Easy! The discount was nice. Front desk was very informative.
Easy to apply, but unaware of the other details intended. Time shares.
Very easy and simple 👌 very good price. Loved the vacation activities and we hand an amazing time.Will definitely do it again
Glad I found this. My sister & I will be there for a few days in Myrtle Beach area in the fall. I saw that this trip was already sold out on a few dates so we decided to book it early. The site was easy to use to get this set up. Thank you.
Gina Hart
Great and easy to use. I would recommend this company to anyone wanting to plan a trip to the mountains.
Answer: Overall scam and a front for timeshare. Buyer beware! Purchase directly from the source
Answer: Its a Scam...

