Vacations Made Easy

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Vacations Made Easy

4.3

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From the business

Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.


vacationsmadeeasy.com
Founded in 1999
Springfield, MO, United States
+12
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Vacations Made Easy Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

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33,846 reviews

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South Carolina
1 review
0 helpful votes
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Fun fun fun fun
June 2, 2025
Updated review

The talent and enthusiasm at Cirque Adrenaline 2.0 was marvelous! Slinky creatated fun audience participation with lots of laughs. The Auto Museum has 5 showrooms of fabulous restored cars from 40s-90s. A great walk down memory lanes. The autimated dinosaur exhibit was great & young children would especially love it.

Date of experience: May 25, 2025

Easy as pie!
January 11, 2025
Previous review

Easy as pie!

Date of experience: January 1, 2025
South Carolina
1 review
0 helpful votes
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My Anniversary Dinner Cruise
June 1, 2025

Was easy to book this dinner cruise thank you. This is my first time on this cruise. If all goes well I am sure we will book it again.

Date of experience: May 23, 2025
Rhode Island
1 review
0 helpful votes
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Great time!
May 31, 2025
Updated review

Easy to book. Fun to experience new things. Thanks. I recommend this to anyone like me looking for an adventure or something different to do without a crowd.

Date of experience: May 21, 2025

Easy to book
May 14, 2025
Previous review

Easy to book

Date of experience: May 4, 2025
Alabama
1 review
0 helpful votes
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Disappointed
May 29, 2025

Waiting over one hour for our Trolley that would have enough space to accommodate us was crazy. We didn't find out that the last ride back to our resort would be 6pm. We were not told that stops7, 8, 9, 10 would not be available... Needless to say we got over 12,000 healthy steps in and had to hire a Lyft driver to get back to Wyndam Resorts. Places we had planned to get off we stayed on because we didn't want to wait hours to catch an available ride. The signage boasted BEST TROLLEY TOUR IN NASHVILLE... NOT, our drivers were interesting and cordial.

Date of experience: May 25, 2025
Ohio
1 review
0 helpful votes
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Beach vacation
May 26, 2025

This is a very good website to purchase excursions! This is a vacation we will never forget! We can't wait for this day to get any closer! If we could go now we would!

Date of experience: May 17, 2025
Canada
1 review
0 helpful votes
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Didn't know
May 25, 2025

Didn't know we had to go pick up tickets once in Gatlinburg, if I'd have known I wouldn't have ordered them until we were in Gatlinburg.

Date of experience: May 15, 2025
Texas
1 review
0 helpful votes
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Easy breezy booking
May 11, 2025

Quick, easy, and correct. Tour was exactly what we needed and wanted; your guide was very informative and knowledgeable.

Date of experience: May 2, 2025
North Carolina
1 review
0 helpful votes
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Excellent perfect service
May 9, 2025

Excellent service best seats friendly shows was awsome fun music performance speechless and funny will do it again

Date of experience: May 3, 2025
Georgia
1 review
0 helpful votes
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Quick and easy. Received confirmation in minutes with instructions on where to retrieve tickets. Will definitely use again.

Date of experience: April 29, 2025
Pennsylvania
1 review
0 helpful votes
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Disappointed in vendor
May 8, 2025
Updated review

The vendor Redneck Comedy Bus Tour Smokies was not the family experience expected from the advertising material. We were stranded at the first stop (when the bus left without us), and had to pay taxi fee of over $50 for a ride back to our vehicle! When trying to remedy the situation, we were shuffled from one agent to another... noone clearly wanting to handle the situation. After finally getting our credit card company involved, there was some action. Also, Vacations Made Easy never indicated the amount of their "processing fees". The most helpful manager in this disappointing situation was Karyn in Pigeon Forge. She was understanding and helpful in trying to resolve the situation.

Date of experience: April 22, 2025

Process was easy
May 1, 2025
Previous review

Process was easy

Date of experience: April 20, 2025
Illinois
1 review
0 helpful votes
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Easy booking
May 6, 2025

If I have to go through this again I doubt that I will book again. This is very annoying to have to do this before I can submit.

Date of experience: April 27, 2025
Tennessee
1 review
0 helpful votes
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Easy to place order
May 5, 2025

Thank you for making this process as easy as it was. I will mention this to all my friends and family

Date of experience: April 26, 2025
South Carolina
1 review
0 helpful votes
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Vacations made easy.
April 30, 2025

It was easy to book the Adrenaline 2.0 show presented by Le Grand Cirque at Broadway at the Beach Theater. The response from Vacations Made Easy was very prompt and professional. The person who called me was courteous and asked it there was anything else they could assist me with and did I have any questions. Thank you.

Date of experience: April 21, 2025
Florida
1 review
0 helpful votes
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25th wedding anniversary!
April 29, 2025

We are looking to spend our 25th wedding anniversary for a little R&R and some fun! Can't wait to explore more fun!

Date of experience: April 20, 2025
Canada
1 review
0 helpful votes
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Super informative
April 29, 2025

Excellent, staff were very cordial and informative when describing area and surrounding attractions. Would definitely use them again for future plans.

Date of experience: April 20, 2025
North Carolina
1 review
0 helpful votes
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Vacation made easier
April 28, 2025

Most of my activities I go through vacation made easy when I am not sure what to do most of the time I find someone to do

Date of experience: April 20, 2025
Virginia
1 review
0 helpful votes
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Reservations
April 26, 2025

Making the reservation was an easy experience, can't wait to go and enjoy our stay. In the pigon forge area

Date of experience: April 18, 2025
Florida
1 review
0 helpful votes
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Pirate dinner adventure
April 25, 2025

We went to the pirate dinner adventure in orlando fla on 4-16-25
With my niece(10 yrs old).
We all had a great time. Niece got to participate a little on the stage.
The fried chicken dinner was delicious.

Date of experience: April 16, 2025
Indiana
1 review
0 helpful votes
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1st time user
April 25, 2025

So far all is good with this order. Looking forward to picking up our tickets and meeting the employees.

Date of experience: April 17, 2025
North Carolina
1 review
0 helpful votes
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Excellent Customer Service
April 25, 2025

I had an addition to my original plan, and the customer service representatives were excellent. They were polite and responded to my requests immediately.

Date of experience: April 16, 2025