Vacations Made Easy

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Vacations Made Easy

Vacations Made Easy

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.


vacationsmadeeasy.com
Founded in 1999
Springfield, MO, United States
+12
See all photos
How would you rate Vacations Made Easy?
grey stargrey stargrey stargrey stargrey star

Vacations Made Easy Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

33,832 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow David P.
Unfollow David P.
Share Review
Report Review

Quick and easy
February 14, 2022

Quick and easy. Had question about how to get the tickets. Called customer service to realize I had to pick them up.

Date of experience: February 14, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

I am glad you have had a good experience with us. Let us know if there is anything else we can do for you!

Pennsylvania
2 reviews
0 helpful votes
Follow Ann B.
Unfollow Ann B.
Share Review
Report Review

Scam!
March 14, 2022

We purchased a 40 minute helicopter ride out of the Clearwater, Florida airport as a christmas gift for our 83 year old parents. When they arrived the day of the flight they were told it was only a 10 minute ride. I tried several times to call Vacations Made Easy. They transferred me to customer service that couldn't help. Finally gave me another 800 number. When I fianly spoke to a live person they confirmed it was a 40 minute ride for $385.71. Then later that day another customer service person called backed and said no that the website said it was $1000. 00 for a 40 minute ride. Which was a lie. Do not use this wedsite... this company! It is a SCAM!

Vacations Made Easy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 12, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Ann, I have tried to call regarding this order. I have also sent an email with my contact information so I can review this order with you. Please reach out to me.

New York
1 review
0 helpful votes
Follow Walter S.
Unfollow Walter S.
Share Review
Report Review

Everyone has been super helpful very respectful and friendly.

Date of experience: February 11, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

I am glad you are pleased with our service. Please let us know if there is anything else we can do for you.

South Carolina
1 review
0 helpful votes
Follow Ralph E.
Unfollow Ralph E.
Share Review
Report Review

Quick and to the point
February 11, 2022

Quick and to the point. This is not the first time we have used "Vacations made Easy". And I will not be the last!

Date of experience: February 10, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

More time to relax! Enjoy! Thank you for being part of the VME family!

Georgia
1 review
0 helpful votes
Follow Victoria U.
Unfollow Victoria U.
Share Review
Report Review

Easy check out
March 12, 2022
Updated review

Easy check out. I don't like that I have to go pick up my vouchers and they are not emailed to me. I am arriving late on the 17th, so I don't know where that leaves me with the hotel voucher. I am hoping that the hotel has the accommodations already in the system when I get there.

Date of experience: February 10, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Victoria, everything is confirmed on your order and the hotel has your reservations in their system. Please let us know if there is anything else we can do for you.


Easy check out
February 8, 2022
Previous review

Easy check out

Date of experience: February 8, 2022
North Carolina
1 review
0 helpful votes
Follow Linda G.
Unfollow Linda G.
Share Review
Report Review

Great experience to have with me and my family on vacation

Date of experience: February 9, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

I am happy you have had a great experience with our company!

Texas
3 reviews
0 helpful votes
Follow Misty W.
Unfollow Misty W.
Share Review
Report Review

It was very easy to find exactly what I was looking for.

Date of experience: February 8, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Vacationing should be easy! We hope you make wonderful memories with your loved ones.

Illinois
1 review
0 helpful votes
Follow David J.
Unfollow David J.
Share Review
Report Review

Quick and easy
February 8, 2022

Quick and easy. They helped me with a credit card issue in 1 phone call.

Date of experience: February 8, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Thank you for the amazing review. Enjoy your show!

Maryland
5 reviews
0 helpful votes
Follow Patricia U.
Unfollow Patricia U.
Share Review
Report Review

So far, so good
February 7, 2022

So far, so good. No problems!
I was a little dismayed that I was not able to print the vouchers. Will have to stop at the Customer Center when we arrive in April.

Date of experience: February 7, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Thank you for the 5 star review!

South Carolina
1 review
0 helpful votes
Follow sandra D.
Unfollow sandra D.
Share Review
Report Review

This web site was excellent
February 7, 2022

This web site was excellent. It told us what there was to do in the area as we had no idea there was so much going on there.

Date of experience: February 7, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

So glad to hear this! Thank you for the positive review! Make sure you check out the BOGO's in the area.

Tennessee
1 review
0 helpful votes
Follow Cindy H.
Unfollow Cindy H.
Share Review
Report Review

Coming to celebrate my 60th birthday
February 5, 2022

Coming to celebrate my 60th birthday. Found my venue date and purchased my tickets in a matter of minutes.

Date of experience: February 5, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Awesome to hear! We hope you have a wonderful time!

South Carolina
1 review
0 helpful votes
Follow Leslye B.
Unfollow Leslye B.
Share Review
Report Review

Everything went well I'm just amazed how easy to book...
February 4, 2022
Updated review

Everything went well I'm just amazed how easy to book my vacation plans

Date of experience: February 4, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

I am so happy to hear you had such an easy time getting your vacation booked. We hope you have a wonderful vacation!


I don't know right now until after the trip
March 5, 2022
Previous review

I don't know right now until after the trip

Date of experience: February 2, 2022
South Carolina
1 review
0 helpful votes
Follow Lori P.
Unfollow Lori P.
Share Review
Report Review

Was checking out will PayPal and it still made me put my credit card in

Date of experience: February 2, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

I am so sorry you had difficulty checking out with PayPal. Please let us know if there is anything we can help you with.

Missouri
1 review
0 helpful votes
Follow Amberly Q.
Unfollow Amberly Q.
Share Review
Report Review

Great experience!
January 31, 2022

Great experience!
It was easy to navigate, and I received an email almost immediately after purchase!

Date of experience: January 31, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

I am glad you have had a great experience with our company. Please let us know if there is anything else we can do for you.

Florida
1 review
0 helpful votes
Follow Celia F.
Unfollow Celia F.
Share Review
Report Review

Very user friendly
January 30, 2022

Very user friendly. Every aspect has gone smoothly so far.

Date of experience: January 30, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

More time for you to relax! Thank you for the review!

North Carolina
1 review
0 helpful votes
Follow Kathleen G.
Unfollow Kathleen G.
Share Review
Report Review

The price is good
January 29, 2022

The price is good. The place is in the right place near everything.

Date of experience: January 29, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Thank you for the positive feedback. Enjoy your show!

North Carolina
1 review
0 helpful votes
Follow Mary X.
Unfollow Mary X.
Share Review
Report Review

It was very easy to book and we are looking forward to our visit. It eliminated higher priced rooms but still put us where we wanted to stay that was walkable.

Date of experience: January 28, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

I am glad you are pleased with our service. Please let us know if there is anything else we can do for you.

Louisiana
1 review
0 helpful votes
Follow Angelique K.
Unfollow Angelique K.
Share Review
Report Review

Booking was easy and all the information on each attraction was very helpful

Date of experience: January 25, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Awesome to hear! We hope you have a wonderful time!

Florida
2 reviews
0 helpful votes
Follow Joni Y.
Unfollow Joni Y.
Share Review
Report Review

Easy to navigate but bigger than screen and doesn't scroll

Date of experience: January 24, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Thank you for booking with us!

Tennessee
1 review
0 helpful votes
Follow Tamara T.
Unfollow Tamara T.
Share Review
Report Review

This was quick and easy
January 24, 2022

This was quick and easy. Thank you. I highly recommend this site to book your tickets in advance

Date of experience: January 24, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Thank you for the amazing review. Enjoy your show!