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Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
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The process was efficient and the website was easy to navigate
I booked 2 events the 1st one was correct but the 2nd event was the wrong time and I wasn't aware until I arrived for the event that the event was earlier than I clicked on and when I picked up the vouchers the lady printing them knew the time on vouchers were for the event already in progress and failed to say anything other than you have a good day. I called back to VME office and the next lady I spoke too was very rude and basically told me it wasn't her problem.
Very easy to use. Was disappointed that the tickers were not actually e mailed that we have to pick them up
Seemed easy enough... would like to have knows where the seats are
Ok easy to use. Friendly staff can't wait to pick up vouchers
Ease of use did not get senior discount. Overall nice
So far, so good. Let's now hope the tour is great!
I booked an excursion for my family to be used while we were on vacation on September 19th. At the end of August I realized I didn't have a confirmation so I called. They had booked it for August 19th and not only that they had my phone # wrong AND my email address wrong so they had no way of contacting me. They refused me a refund on the grounds that they would have confirmed the date on the phone. When pressed they acknowledge they would have verified the email and phone # also. In short they got the date wrong, they got my email address wrong AND they got my phone # wrong. The only thing they got right was my credit card information to bill me. I have filed complaints with the Better Business Bureau and the US Attorney's Office and am awaiting results.
Easy to use and understand. We'll certainly use this site again. Thank you for confirming so soon.
Easy instructions in ordering tickets. Immediate response with confirmation number.
Easy I we could get more discount on everything maybe some food discount and something like buy one get one free stuff
Thank you for the feedback Michael! I hope you had a wonderful time!
Easy I we could get more discount on everything
Easy to buy. We will see about the show
I thought I was on their website buying from them!
Thank you for the amazing review. Enjoy your show!
Easy access to many discounts have used them before with never a problem
More time to relax! Enjoy!
Check-in was quick and easy though driving from my hotel to go for the tickets was a little bit far.
Easy process. Great prices and got a free ticket. Can't beat that!
Just ordered tickets, have to wait to see. Easy online purchase.
Can't wait to celebrate Joe's birthday. This will be our first visit to Nashville. We are looking forward to enjoying ourselves.
Convenient! Loved the discounted shows! Will use again fir my vacations. Thank you!
I would like to have been able to see a floor plan, where our seats will be.
Easy and convenient to book a reservation for fun shows.
Easy reservation system to navigate online. Follow up by staff via email. Not totally clear on whether voucher pickup location is same as location to meet jeeps?
Answer: Overall scam and a front for timeshare. Buyer beware! Purchase directly from the source
Answer: Its a Scam...


Glad to hear we were able to make another vacation easy!