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Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
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Very simple to buy tickets online. The whole package was great. Simple to set up. But please check out the hotels because ours was very bad and you advertise an indoor pool which they have never had. We had to do their work for them, no room service had to put towels out side the door and last night there we received none in return. Asked for wake up call, didn't get so missed breakfest. I am handicapped have a hard time walking. We were put on the 3rd floor very last room 322. When I asked about the distance to the room, was informed that i was a third party guest i would have to take it up with them. The ease of booking room and tickets was great. But was treated like third rate trash by the hotel. I will use Vacations made easy again but will call the hotel to ask questions on their service.
Very frustrating that my itinerary is not emailed to me
Easy check out hope pick up is as easy as it was to order
Great site will order from again. Ease of use two thumbs up.
I purchased tickets to a magician/comedy show in Myrtle Beach whose price advertised everywhere was $40 for adult and $16.95 per child per ticket plus related taxes. I purchased 7 adults and 1 child. Vacations Made Easy did NOT have any prices on its website which I missed. BEWARE of them. Each ticket ended up costing me $52.65 per adult and $39.95 for the child. PRICE GAUGERS! Their only solution, if I wanted to cancel, was a gift card to them for the full price (why would I ever buy from them again!) or 65% of my purchase price back on my card. NEVER AGAIN! I cannot upload a proof of purchase because NONE of the emails sent to me have any price detail on them at all. Just a $408.49 charge shows up on my Mastercard.
Everything went well and the experience was fun! We enjoyed the historical information on the tour.
Easy reservations to make. Hard to rate until we get vouchers and we use them. Will vouchers be sent or do we got to pick them up?
Nice and easy. Was not expecting to be offered a 7 night vacation if we stayed overnight.
Started to order tickets but got pulled away before finishing. Found the website again and started over. When I went to checkout, it had my previous inquiry and asked if I wanted both dates or only one of the 2 dates shown. I couldn't find the original date available again but they had it in checkout from 1st attempted order. Kudos to them
VME is wonderful! I feel they go above and beyond to make sure that your vacation is most memorable. We have used them twice so far and will definitely recommend and use this service again.
Had a great time... my son and I were a bit late but no worries they us part of the tour, lol. Will be definitely be using them again!
Quick and easy! Enjoyed the experience and received the confirmation fast!
Was good.
Then turned bad. I was suppose to gotta my tickets, and guide through email to be able to print but received email saying I have to go to the ticket center WHY
Good and straight to what I was needing
Thanks Looks like fun. Great customer service too!
Vacations Made Easy helped make my booking experience easy and without the hassle. I was able to save my tickets to my phone without any issues. I would highly recommend.
I was able to purchase and print tickets so easily. You make planning a vacation less time consuming. Thanks.
Very easy website - thank you!
Look forward to seeing where are seats are located based on my special requests. Could you advise me when I'll have my seats available for viewing. Thank you again.
Renee Didier
This was easy and efficient. There service rep was very helpful
Answer: Overall scam and a front for timeshare. Buyer beware! Purchase directly from the source
Answer: Its a Scam...

